A QUALITY ASSURANCE PROCEDURE
Sample Garment Sealing Procedure
All samples are to be submitted in a Size 10 for Woven Garments and a Size Medium for Knitted and Jersey Wear Garments.
Once the supplier has received the initial Design Sketch and Specification, along with the Sampling Fabric and any Model Garments, the Sampling and Fit procedure described is to be followed through until final delivery of any Ordered Garments is made.
White Seal: - one First Garment is to be submitted in sampling fabric & trims for fitting and assessment.
White Seal samples may be required to be Re submitted until a final White Seal approval to go to Gold Seal stage is given.
Gold Seal: – one garment is to be submitted in correct bulk yarn/fabric/trims once white seal has been approved.
Gold seal samples may be required to be Re submitted until a final Gold Seal approval to go to Black Seal is given.
Black Seals: – 2 garments are to be submitted from Production with all correct trims, labels and swing tickets attached.
Black Seals are also to be presented as per delivery into warehouse with the correct garment hangers and other packing materials used.
All Black Seals are to be submitted 2 weeks prior to the ex – factory delivery date.
A Pre Production: - sample may be requested in addition to above by the QA or the Buying team at their discretion.
The Quality Assurance Team will relay all relevant Styling, Fit and Sealing comments to the supplier via e-mail or fax using the Standard Specification pack for that Group and Option Number (or by telephone if urgently required).
The Supplier is responsible to ensure that all of the samples for the above sealing stages are submitted on time and according to the dates on the Viyella Critical Path.
All samples being submitted must have been pre measured by the supplier and have the correct paperwork attached with any comments about the samples.
PETITE FIT
Where Petite sizes have been ordered then once the Main Range Gold Seal has been approved, then must 1x size 10 Petite Gold Seal Sample be submitted for assessment and approval. A Petite measurement specification will have been issued for that purpose
All Petite Seals will follow the same Sampling Procedure as the stages indicated above, but only from the Gold Seal stage onwards through to delivery of Petite Black Seal samples and the eventual production.
For Petite rules please see the Appendix – ‘The Petite Rules’ - August 2008 .
MEASURING STANDARDS
All Design and Sealing Samples submitted must be measured using the methods shown in the Measuring Guide.
SUPPLIER STATISTICAL INSPECTION REPORT – AQL.
An AQL report must be completed by the supplier for Each Order prior to its shipping. See appendix - Statistical Inspection Procedure - for details of how the AQL procedure is operated.
STORE RETURNS
If any merchandise found in stores is below expected Quality Standards then store staff will inform the Quality Assurance Team, where the necessary action will be taken and the supplier will be notified.
Depending on the nature and severity of the problem, all or part of the total order may be removed from shop floor and returned to the supplier.
Any inspection or other remedial costs, including transport, incurred by a company in the course of handling a Quality problem, will be charged to the supplier.
All store returns will be logged into the data base and used to monitor suppliers quality performance