Taking Minutes can be done in various ways. In this blog post, I will show how I took minutes. Taking minutes is called 'notuleren' in Dutch. It is different from taking notes (aantekeningen). The difference will become clear when reading my blog post.
When I worked as a project employee at E-Quality (Atria) between 2005 and 2007, I was responsible for taking and transcribing minutes for several conferences. I also did the same for the Forum Institute for Ethnicity & Diversity during a conference between 2004 and 2005. As a consultant at STOGO Onderzoek + Advies between 2007 and 2009, I supervised the minute-taking process at a conference and participated in biweekly meetings where minutes were taken.
Between 2023 and 2024, I transcribed several online meetings (Belastingdienst) and one offline meeting (World Café) for IPSOS I&O. Transcribing (online) meetings can be monotonous and repetitive work, and highly susceptible to RSI. There, I learned that transcribing is still RSI-prone work. The online meetings were recorded and transcribed by the meeting program itself. I had to check the transcript to ensure everything was transcribed correctly. This meant watching the entire meeting, reading along, correcting the transcript, and adding missing sentences or words. It takes decades for technological advancements to occur. I believe that in the future, transcribing will be less RSI-prone and more a matter of reading along and correcting.
I primarily work with quantitative data and book or archival research, which doesn't require minutes like qualitative research. I recorded all the interviews with parents about raising children in three neighborhoods in Rotterdam I conducted for E-Quality in 2007. I did not transcribe them myself. I did transcribe the interviews about ethnicity, which I conducted for the Forum Institute for Ethnicity & Diversity (2004-2005) myself.
During the developement of the Reality Keeper app me and the other creator of the app Reality Keeper held several focus groups. The focus groups were recorded. The minutes were used to further develop the app Reality Keeper, for the research report and to account for the money spent on the app Reality Keeper to the grant providers.
Minutes are taken during meetings and interviews. Not all minutes are recorded. What is said during meetings and interviews is transcribed. The transcription can range from a written transcript to a simple to-do list. The former is usually necessary for research, while the latter is common for board meetings, informal gatherings between colleagues, project meetings, and meetings between client and contractor. When there is no meeting and I take notes while reading a book, report, or archival material, it is called note taking, not minute taking.
The best way to learn to take minutes is by doing it, but a bit of learning about taking minutes can help. I followed the workshop Begrijpend Tekenen with the Betekenaar, the ecourse Mapping for journalist with DataJournalism and the ecourse notuleren with Laudius.
Cursus Notuleren (Use the Code: GUISELAINE and get 10 percent discount)