Keywords
<capacity building/capacity development, organisational development, Organisational Excellence, operational Planning, Integrated Business planning, Business process modeling, business architecture>
<Efficiency, Productivity>
Reference Sources
from Wikipedia
http://en.wikipedia.org/wiki/Business_Technology_Management
Business process management (BPM) Vs Total Quality Management or Continuous Improvement Process
(Wiki)
Management
Unconference
(Wiki)
(Comparison Analysis)