Release Notes 6 (2018-11-29)
New Builds
Creation of standalone return orders (Create Orders > 7 Create return orders)
Standalone return orders can be created
Only manual return order creation is supported
Recipient information and address will be taken from the shipper's address selected in the Return to Shipper section
Select the Customer switch and provide us the customer address that you would like us to pickup the parcel from
Select a delivery address from your existing list of addresses or create a new one
Choose the delivery type and delivery time slot (if applicable)
Enter in the details of your return order. Recipient information and address will be taken from the you address selected in the Return to Shipper section
Review the return order information provided and click CONFIRM
Get confirmation when your return order has been successfully created
Prepaid support for SG prepaid shippers (Prepaid Account)
SG prepaid shippers are now supported in Ninja Dashboard. They can:
Purchase credits to be used for deliveries via PayPal which will be stored in their Ninja Dashboard prepaid wallet Prepaid Account > 1 Purchase prepaid credits
Create orders using their prepaid credits Prepaid Account > 2 Create orders using your prepaid credits
View any transactions made on their billing page Prepaid Account > 3 View your prepaid wallet transactions
Ninja Dashboard and Shipper Dashboard credits will be kept separate
Note: There will be a new build in our next release to allow for a one-way transfer of credits from Shipper Dashboard to Ninja Dashboard
View your three most recent prepaid wallet transactions under RECENT HISTORY and click on View Details to see a detailed view of all our prepaid wallet transactions
Additional pricing section in the order creation flow for prepaid shippers to view the total estimated delivery costs and top up credits if needed
New Shipper Billing page (Under Shipper Support) on operator to allow for manual addition or deduction of credits from a shipper's wallet
To update a shipper's wallet:
Shipper: Search or select a shipper
Add/Deduct: Indicate whether you want to add or deduct credits from the shipper's prepaid wallet
Amount: The amount to be added or deducted from the shipper's prepaid wallet
Reason: Select a reason for adding or deducting credits from the shipper's prepaid wallet from the following
Pickup Surcharge
Additional text field after to enter details of the dates for the pickup surcharge
Delivery Fee
Meant for situations where there are differences in delivery fees
Additional field after to search and select the parcel by tracking ID
Refund for Service Recovery
Additional field after to search and select the parcel by tracking ID
Bank Transfer
Additional field after to provide bank transfer details
Review the transactions details before adding or deducting credits from the shipper's prepaid wallet
Search or select a shipper
Indicate whether you want to add or deduct credits
Select a reason for adding or deducting credits
Provide order for which you would like to alter the delivery fee for
Enhancements
Selection of AWB format from the order details page
Ability to print an AWB that's the size of half or a quarter of a piece of A4 or a thermal printer label (7cm by 5cm)
Delivery instructions can be edited when editing an order
Orders can be searched by using a phone number without it's country code
Width of pickup address field on the Pickups page has been increased and Address 2 field placed in front of the Address 1 field to allow for easier differentiation between similar addresses
Bug Fixes
The correct delivery failure reason is now displayed in the Order History section in the Order Details page
The default delivery type in manual OC is the delivery type with the longest SLA that the shipper has been configured for
Removed option in Order History page to delete orders if all the orders in a batch had errors