User research into the shipper on-boarding process showed that shippers would find step-by-step on-boarding tutorials useful in helping them get familiarised with the Dash environment. Hence, a short walkthrough was designed for new shippers which covers these main Dash functions:

• Lite: Order Creation, Scheduling Pickups, Notification Settings

• Pro: Order Creation, Order Tracking, Notification Settings

• Morocco White-Labelling

  • Login/Signup page

    • Graphic changes

    • Copy changes

    • Favicon change

    • Left nav colour change

    • Changes to fields displayed for Lite and Pro forms

    • Removal of Ninja Van specific header and footer messages

    • Removal of Zendesk Contact Us widget; shipper details obtained via Pro signup form now emailed to service_client@chronodiali.ma

    • Temporary disablement of Dash Lite (login/signup pages now show only Pro form, modal on signup page shows only Pro, minor left nav copy changes)

Dashboard

• Graphic changes on Left nav bar, Home page, Order Confirmation page, Loading pages, Error message pages

• Favicon change

• Change in format of address fields (part of OC)

• Change in denominations for the topping up of prepaid wallet credits

  • Supporting these denominations: DH200, DH500, DH750, DH900

• Removal of hard coded mentions of "Ninja Van"

Restyled Dash emails with the following changes:

• • • Copy changes

    • Graphic changes

    • Header and footer colour change

    • Change in footer information