Urgent Emergency

Guide: a qualified and trained person in the field whose roll is to supervise participants

1. PREPARE

   • Modifications or alterations to the intended route and plan are considered

   • Participants are notified of potential modifications and alterations and any additional risk or hazards that may be encountered

   • Participants are advised of additional expectations required during the situation

   • Communications equipment and network coverage is considered

   • The guide begins to document the situation and the type and nature of the assistance that may be required to resolve the situation

2. IMMEDIATE ACTIONS

   • The guide manages the immediate needs of the situation including the provide first aid, perform rescue actions and/or evacuate to a safe location

   • The guide contacts 000 and/or activates the PLB and communicates the following details (where possible);

     • 1. Current location

       2. Brief description of the incident

       3. The name/s of people directly involved in the incident

       4. The number of people in the group

       5. A brief description of any first aid and/or rescue actions provided

       6. Detailed description of the type and extent of urgent assistance required

       7. Likely time frames for the group self-sufficiency and/or deterioration of the situation

NOTE: The guide communicates details in a concise, factual and efficient manner; maintaining open communications channels and preserving battery life

2. • The guide contacts the MAG Operations Manager directly (as soon as practical) and communicates the details of the incident listed above

   • Participants are firmly requested to avoid communicating details of the incident with third parties until the situation has been resolved and appropriate notifications have been made

3. EVACUATE/ RECOVER

• The guide co-operates with emergency services in the evacuation and/or rescue efforts; Participants may be asked to assist where appropriate

• The guide coordinates with the MAG Operations Manager to provide evacuation and/or rescue

4. REPORT

   • An incident report is completed for any situations where urgent assistance is required