Embedded Files
Trigger
Trigger
A situation where a person has obviously deceased
A situation where the provision of CPR has ceased
Guide Response
Guide Response
Guide: a qualified and trained person in the field whose roll is to supervise participants
PREPARE
The remaining participants are evacuated from the immediate area
The guide manages the immediate physical and emotional needs of the remaining participants
If contact with emergency services has been established, an update on the fatality are communicated as soon as possible. If no contact has been established, the guide establishes contact as soon as possible
IMMEDIATE ACTIONS
The body is covered with an appropriate material, taking care to avoid disturbing the scene and/or contaminating the body
The scene and surrounding area is secured and the body is not disturbed (unless in the water)
If the body is in floating, submerged or trapped in water, reasonable attempts are made to remove the body from the water
If the body cannot be removed from the water, reasonable attempts to secure the body are made using rope and/or other equipment
The body and scene is not left unattended (unless it is in an immediately hazardous situation)
All reasonable efforts are made to ensure other users of the area do not discover the body and/or disturb the scene
EVACUATE/RECOVER
The guide co-operates with emergency services in the evacuation and/or rescue efforts; Participants may be asked to assist where appropriate
The guide coordinates with the MAG Operations Manager to provide evacuation and/or rescue
The remaining participants are evacuated to a safe area as a matter of priority
A critical incident stress debrief is scheduled as soon as possible; professional support services are made available to all staff, participants and immediate family members involved
REPORT
An incident report is completed for any situations where urgent assistance is required
Operations Manager Response
Operations Manager Response
Operations Manager: emergency contact for day programs (during multi-day programs this would be the Base Camp Manager)
PREPARE
Establish communications with the group
POINT OF NOTE:
Be mindful NOT to jam guides phone as they may need to communicate with emergency services
The guides will be under pressure managing the group and patient.
IMMEDIATE ACTIONS
Ensure the below information is compiled upon establishing communication with the guide
Current location
Brief description of the incident
The name/s of people directly involved in the incident
A brief description of any first aid and/or rescue actions provided
Detailed description of the type and extent of non-urgent assistance required
Likely time frames for the group self-sufficiency and/or deterioration of the situation
The MAG Operations Manager may (in consultation with the guide) liaise directly with 000 for additional assistance from NSW Ambulance and/or NSW Police
Communicate with all contractors and third party providers who are affected by incident with the below message:
"An incident has occurred. As soon as we know more, we will inform you."
EVACUATE/ RECOVER
The MAG Operations Manager coordinates with the guide and emergency services, to provide evacuation or rescue
REPORT
The MAG Operations Manager may notify next of kin during and/or following the incident (in consultation with the MAG CEO)
The MAG Operations Manager may notify land managers, emergency services and/or appropriate third parties following the incident (in consultation with the MAG CEO)
An incident report is completed for any situations where urgent assistance is required
MAG CEO Response
MAG CEO Response
CEO: James Castrission
CEO may notify land managers, emergency services and/or appropriate third parties following the incident.
CEO becomes primary spokesman for incident. This includes: next of kin, client management, media, insurance company etc
Sign off on all Incident Report
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