1. Once the Server is online and connected to the Hotsauce Router we need to install Teamviewer

• First have the installer open “download Teamviewer” from the desktop

• If the app is not there go to the internet browser and go to hotsauce123.com

This will open the Internet browser and will download the application 

• Ask the installer to look at the top right corner they will see a blue arrow pointing down 

press and it will open a window to open the download

Once it opens a window with a session code and the user name will appear, ask the installer to provide the code. (take note of the code)  

Open your teamviewer and look for the “user” 

You will find “User” select the arrows on the right of the name and assign it to you  

Double click on the the “User” that you assign to yourself. This will prompt the installer to allow your connection. This will allow you to log in to the server/POS.  

Install Anydesk Click here to download  

If there is not Address number make sure the Date and time are correct in the PC

Password for Anydesk is HotsauceAnydesk9

Take note of the anydesk address and add them to the sugar account 

On the window select Files & Extras > Install > custom Host modules   LInk to Teamviewr install guide 

Install the host module 

• This will disconnect you from the Server/POS, but will give you an option to wait for partner make sure to press wait for partner button

After a min or so it will prompt me to reconnect to partner. Press the reconnect button 

Once connected you should see a window that says “setup Unattended access press the “Next” Button 

This will take you to a window to input the computer name and the password add the name of the restaurant. The password is hotsauce. After adding name and password press the Next button 

After this press a new window will open press “Finish” 

Last step for Teamviewer install !!!!!!                                                                         Another window will open press allow and finish this 

2.  Configure Router   We have Guides here on this link

https://drive.google.com/drive/folders/15MeTRD8wJGZ8WZ_EP9c5jSPys1JBcFJn?usp=sharing 

3. Run config tool found under the UPGRADE folder.

Or on the preinstall folder

 (start > file explore > hotsauce > upgrades > hsconfigtool) 

• Once is run it will ask for to allow this app to make changes click yes

• Then it will pop a new window were you can add the IP Address chosen if this pc is going to be a server or an Workstation. On number of stations the Server is always the highest number for example if a merchant has 3 stations and a server the server will be #4. 

• The IP of the server is 192.168.9.100 for the POS1 192.168.9.101, POS2 192.168.9.102 the number just increases depending on the POS amount the merchant has. use the picture as reference.

• Credit cards settings if for EVS it will copy the number you added on Workstation number if they have EMV add the number and check EMV then save  

• After this Restart the PC for the changes to take effect

4.Adding the Database 

Copy the Database for the merchant to the Backup folder under the Hotsauce folder 

After dropping the file delete the old “hotsauce.bak” file by selecting the file and using the delete button on the top or by right clicking on the file and delete 

Rename the file that you drop to “hotsuace.bak” by right clicking on the file and rename make sure to leave the “.bak” at the end of the name. 

• This is how it should look like

Now is time to set up the database we just dropped and renamed. Press the windows key on the bottom left. 

This will expand a window look for the “Microsoft Sql Server” and open it 

Once SQL server is open it will ask you for a log in password( password should be given to you during training) input the password and press connect 

Once you log in we need to drop the old hotsauce database. Go to the top left and expand the databases tab by clicking on it 2 times or clicking on the + 

Once it opens Right click on the hotsauce 

Select task and then detach

This will open a new window check the drop and then press ok at the bottom right

You will see that the “hotsauce” folder is gone 

Now we need to remove the old “hotsauce” database from the data folder 

Select both of the “hotsauce” and delete the file using the delete button on the top or by right clicking on the file and delete 

Once the files are deleted is time to add the new database go back to the SQL Server and right click on Database this will open some options. 

Select Restore Database this will open a new window 

On the new window check Device and then press the dots on the right this is done so we can look for the database that we want to upload. 

A New window will open select add 

Look for the file were we drop the .bak file 

hotsauce> Data > Backup> and chose the “hotsauce.bak file”

Then on the next window press ok 

Once you see C:\hotsauce\data\backup\hotsauce.back press ok button 

After that we need to make sure the file is saved on the right place. In the left select the “Files” page 

This will show a new page make sure to check “Relocate all files to folder press the 3 dots on each the Data File folder and Log file folder you will see a new window. 

On the new window expand the hotsauce folder and then chose “Data”file this has to be done on both the Data File folder and Log file folder from the previous window then press ok on the bottom right 

This will take you back to the Restore database file as window  make sure all the options look like this picture and then press ok 

After pressing ok it will show you this press ok 

4. INI Settings 

Under the hotsauce folder look for the hotsauce - configuration setting file. 

• First section should match below.

[DataBasePaths]

SQL_SERVER=server\sqlexpress  (this is the way for all POS)    

Or 

SQL_SERVER=192.168.9.100\sqlexpress   (this is the way for all POS)

SQL_SERVER=.\sqlexpress ( this can be use only for servers) 

For the Catalog this needs to point to the database name

catalog =hotsauce

dbserver=sql2005

 For Cash Drawer and Bar Stations 

BarStation=N (bar drinks will print)          BarStation=Y (bar drinks DO NOT print)

RegisterPort=-1 (cash drawer DOES NOT open)    RegisterPort=1 (cash drawer DOES open) 

5.Upgrade Hotsauce 

Get the newest upgrade from the Drive https://drive.google.com/drive/folders/1p4SjdWdOWM7Afb51xU2qkwT81_7E70Qz?usp=sharing  place the file under the upgrades folder in hotsauce folder

Then right click and run as administrator 

It will prompt for permission click Yes 

Wait until the update is complete it will do add the code by itself once you see this green screen just press close 

6. License FOH and BOH 

( if not slim server. this is the same for all workstation)

First open Hotsauce or the HSBackOffice app we only license HSBackOffice on servers stations 

It will ask to allow the app to run click Yes 

A new window will open press ok 

Another window will open also press Ok 

On the new window add the name of the restaurant under “Registrant Name” and press get software code 

This will give you a Software Code Copy by pressing the copy button 

Then go to the active lock Key Generator from the Support box. Make sure that License_Type is set to Permanent 

then press the copy button to Paste the Software code 

Once the code is pasted press the “generate” Button to get the new code 

This will prompt a message asking to save the new license

 Press the NO 

Go back to the PC that you need to License and paste the code in liberation key 

Press the Register Software button 

It will give you a registration successful press ok 

Another window will appear press ok this will finish the Registration. 

7. BOH Configurations  

Open HSBackOffice 

This will ask to allow the app to run Select Yes 

Once the app opens go to the Hotsauce tab in the top left this will make a drop off appear Press login 

The user name is support 1 and the password is dealer1 then press ok 

Once logged in go the HotSauce Tab in the top left again you will notice more options

Go to System > System Config

Select the store settings tab on the left 

In the general tab fill up the Main Information that corresponds to the Merchant

Then the tax needs to be change. Go the Taxes tab 

Here you can add more taxes or use the ones that we already have and just change the rate Notice that is on decimal format. In here is 8.75% ( Can't save if there is any one log in to the system make sure everyone is log off) do not forget to save after the change 

Once the taxes are added do not forget to assign them to menu items under Menu Item> Maintenance 

There is a section were you can add the taxes 

Now we need to change the Receipt appearance  go to the tab 

Fill up the information for the merchant make sure all the information is correct 

8.CC Configurations 

Go to the Credit Card / ECards Setup under Core System 

Go to Processing Fees to add the Non Cash fee 

Add the fee amount on this example is 4% 

Go back to the Credit Card tab 

Add the Merchant Number here and make sure the settings are correct for Processing Company and Credit Card Server If they are using Chip readers then EMV is the correct, if they are using swipe they need to have EVS on Credit card Server. 

Save 

Go to the Merchant Setup 

This will ask you for a password( Hotsauce should provide you with the password) Press ok 

Add all the information for the merchant. Number of stations add one more then the number of stations if there are 3 stations input 4 stations. After all info is added save 

Go back to Merchant Setup 

Enter the Password 

On the top left Click Processors and select the Tysy 

This will open a new window Input the information from the Var and save( Before saving the TID change needs to be Enable From Spice Link) 

After this it will take you back to the Credit Card Settings If they are using Chip Readers we need to set them up Press the Device Config button 

This will ask you to put a password ( The password is provided By Hotsauce Trainer) Press OK

Press the button to add, and fill up the information Device Type( Depending on the device) , Name, Display Name, and Description ( this 3 options are the same the only difference is the number. Usually POS one will have EMV1 and the server if is going to be used as a Workstation it will be the last EMV#). Port for TSYS is 10009 and for EPX is 6200. Once done adding all your devices press save 

Press ok on the next window 

Here is the guides to set up the chip readers IP 

https://drive.google.com/drive/folders/1jrd0L_Y-kZiHaNb1ifaXrokjpoVc_urh?usp=sharing

You can also set the IP on the router 

https://docs.google.com/document/d/10YKGWV5uy-IQuYUdFvJUt7Em7UFXQj3Ki9A3n117va4/edit?usp=drive_link 

8.Date Time and Screen Size 

This Will be set on all Workstations

• We need to make sure that the time Zone is set correctly. Look for the time, at the bottom left of the screen right click on the time and a new window will appear

Select Adjust date\time 

Make sure the Time Zone is the correct one then Turn off both Set Time Automatically and Set Time Zone Automatically off, the Turn them back on so the Time Change will take affect 

• Now to Change the Resolution (This does not need to done if slim server)

Right Click anywhere on the desktop where there is free space a new window will appear

Look for Resolution and click on the arrow 

Select 800 x 600 

Select Keep Changes on the new window that appears 

9. Printers Set up 

• The BTP- M300 is a network Printer. This printer is already installed in the new image, but we need to make sure to change the IP in the printer. First we need to make sure that the Printer is connected to the Hotsauce Router, then we need to change the IP address in the printer. Go to the start button on the bottom left of the screen type File Explorer

Then go to  Hotsauce>HotsaucePrereqInstaller 

Open 2_PrinterUtility 

Open Beta_ PrinterUtility 

Then open ByNetWinConfig folder 

Then Open ByNetWinConfig App 

A window should open up. Click Search Printer A list of network printers should show up on the list. Find the one you need to configure. Click it once to highlight it and then select IP Parameter setting 

A new window will pop up. Change the IP address and Gateway Address of the printer correlating to the network’s IP scheme. Once done click Ok. On new installations we usually use the IP Address for Printers starting from 192.168.9.200, if we had another Dot Matrix Printer it the next IP would be 192.168.9.201. 

System will take you back to the previous window. With the printer still highlighted, proceed to select Reboot Device After the device has finished rebooting. Select the Print Test Page just to make sure it is working. 

Once the test page prints out. Congratulations, the printer’s IP has been set properly.

 Now to change the Name of the printers. Go to the start button on the bottom left of the screen, and start typing Printer.

Once you see Printers & Scanners select double click it to open the settings 

You will see pre installed Printers with the name 200, 202,and 203 if the install has more Select the printer then click Manage. then the pre installed printers you will need to install another M-300 Printer driver. 

This will open a new window. Im this window open Printer Properties 

Change the name (name is in all caps) 

Then Press OK 

• The Printer KITCHEN, and BAR are already set up in the BackOffice by Default, but if we have to install a PIZZA, GRILL, SALAD, ect we need to set up in the back office. 

Open HotSauce BackOffice From the desktop. Log in to Hotsuace by clicking the Hotsauce tab on the top left input your username and password, then press OK

Go to the HotSauce tab select System>System Config 

Open Remote Printers tab 

Add the printers that you need make sure to select the type Kitchen or Bar and activate the printer