The HotSauce FOH software is equipped with various managerial functions that can be accessed through the software. These functions can be found by clicking on the Manager button at the bottom of the main screen.Â
The "View Server" function enables you to access a comprehensive overview of all servers who are currently active during the designated time period. This functionality allows you to assume control of a particular server for editing and management purposes as needed.
The "Assign Cash Tills" feature empowers the manager to input the initial cash till amount at the respective workstations and to allocate cash tills to designated staff members. This functionality ensures efficient cash management and accountability within the system.
Note: this needs to be set up in BOH.
The "Unlock Files" Button will Unlocks all locked tables.
The "Reopen Check" feature allows authorized employees to reopen a previously closed check, provided they have the necessary security clearance. To access this functionality, select "Manager," and then choose "Reopen Check." This capability facilitates the reopening of any closed checks assigned to a specific server.
Upon initiation of the "Reopen Check" process, the system may prompt for a manager's card to be swiped or a password to be entered for authentication. After successful authentication, the current server's checks will be displayed on the screen. From there, simply choose the desired check and select "Yes" to confirm the reopening.
Upon successfully retrieving the check, it must be reassigned to a specific table within the system. If the order was originally placed as an express order or a tab, it will be displayed in the appropriate section accordingly. Once the reopening process is complete, the check will be accurately reinstated and processed as required.
The "Reports" option provides managers with the capability to access and view a variety of reports based on specific criteria within the system. This functionality enables comprehensive data analysis and informed decision-making for effective business management.
Selecting "Sales Reports" will enable the printing of a diverse range of reports pertaining to the sales data within the system. This feature provides comprehensive insights and analysis of sales-related information for strategic decision-making and business management.
 1. Product Mix: Provides a breakdown of items sold based on report categories.
2. Time Period Entree Count: Prints the number of entrees sold in 30-minute increments.
3. Time Period Sales: Prints the amount of sales in 30-minute increments.
4. Pay Class: Prints pay class totals and labor percentage.
5. Department Sales: Prints the sales by departments, including categories such as food, liquor, beer, wine, etc.
6. Employee Sales: Prints all the sales data organized by individual employees.
7. To Go, Dining, Delivery, and Bar: Provides sales breakdowns by specific profit centers.
8. Daily Sales: Prints all profit center sales from the opening time until the selected time for the report.
9. Lunch Sales: Prints all sales data within the configured time range for lunch.
10. Dinner Sales: Prints all sales data within the configured time range for dinner.
The "Employee Reports" section generates a comprehensive report detailing the sales accomplished by an employee who is currently clocked in. This feature offers valuable insights into individual employee performance and sales contributions within the operational framework.
The "Sales Detail Review" report provides a comprehensive overview of all closed sales conducted during the business day. Selecting a specific check within the report will reveal detailed information, including the total amount, payment type, opening and closing times, the number of guests, and other relevant details associated with the transaction.
The "View Sales" function provides users with the capability to access and review various metrics, including net closed sales, tax amounts, revenue, guest counts, and the quantities of voids, comps, and discounts. These data points are organized into different profit centers, specifically for daily sales, lunch, and dinner. Additionally, this feature allows for the examination of sales performance categorized by employee.
The "Change Prep Times" feature permits the adjustment of early or delayed preparation times for items, with time intervals measured in seconds or minutes. This functionality is particularly useful in conjunction with the delivery module, enabling more precise and efficient management of order preparation times.
The "Back Office" feature enables a user to access the Back of House software directly from the Server workstation, providing the convenience of making swift adjustments and modifications in real-time as needed. This functionality enhances operational efficiency and streamlines the management of various backend processes.
Note: this only works on the server station since is the only one with BOH access.Â
The "Reprint Receipt" function enables the reprinting of the receipt for the selected check within the system. This action requires manager authorization for execution, ensuring secure and controlled access to this feature.
Note: Just select the receipt you would like to Reprint.Â
The "No Sale" function triggers the opening of the cash drawer within the system. Please note that this action necessitates manager authorization for execution, ensuring secure and controlled access to this feature.
The "System" function grants users the ability to redirect printers and recalibrate the touchscreen panel within the system. This feature is particularly designed for ELO touchscreens, providing essential tools for maintaining and optimizing system performance and functionality.
"Redirect Printing" is a crucial feature that enables users to reroute print jobs from malfunctioning printers to functioning ones. This capability is vital for minimizing downtime and ensuring uninterrupted workflow, preventing any disruption in order processing due to printer malfunctions.
To redirect print jobs, select the specific printer from the left column under "Printers" that requires redirection, and then choose the desired printer from the right column under "Redirect Printer" where you want the print jobs to be directed. This process ensures a seamless and efficient transition of print tasks to the designated functioning printer.
Through the "Menu Items" feature, managers can set 86ed items, configure countdowns, and modify item prices within the system. This functionality requires manager authorization for access, ensuring secure and controlled management of menu-related configurations and adjustments.
"86ing" an item can be necessary when an item is temporarily unavailable to be served. Placing an item on the 86ed list alerts servers the moment they clock in, preventing the item from being ordered. To execute this action, log in using your manager number or manager card, then select the "Manager" button. Next, choose "Menu Items," followed by "86ed" To add an item to the 86ed list, simply select the specific item from the menu that you wish to mark as unavailable for service. This process will promptly update the 86ed list.
A prompt will appear, requesting confirmation on whether you are certain that you want to mark this particular item as 86ed. This step serves as a safeguard to ensure the accuracy of the 86ed list and prevent any inadvertent actions.
Upon selecting "Yes," you will observe that the button for the item will now be displayed in red, indicating its status as an 86ed item. Additionally, this item will be added to the 86ed list, which is visible on the left part of the screen. Finally, press the "Send" button to finalize and confirm the 86ing process.
The next time any user logs into the system, they will encounter a screen displaying all the items that have been marked as 86ed. They will have the option to either print this list or proceed to the default dining room by selecting the "O.K." button. This ensures that all staff members are promptly informed of the items that are currently unavailable for service.
If an employee attempts to order an item that has been marked as 86ed (and is thus displayed in red), the system will not respond to the touch input. This is because the system recognizes that the item has been designated as unavailable for service, ensuring that orders for 86ed items cannot be processed until the item is removed from the 86ed list.
The process for removing an item from the 86ed list is similar to adding one, with the distinction that when you select the item, the prompt will inquire if you are certain that you wish to remove this item from the 86ed list.
Employing the "Count down" function is particularly beneficial when you have limited inventory of a specific item. By utilizing this feature, the HotSauce software can automatically add an item to the 86ed List once the item inventory has been depleted, thereby preventing any further orders of the item. Additionally, placing an item on the Countdown list will display a red number next to the item on the Order screen, allowing users to keep track of the remaining quantity of that particular item.
To assign a countdown to a menu item, select the specific item from the menu that you intend to monitor with a countdown. This step will initiate the process of setting up the countdown feature for the selected item.
Enter the number of available items that can be ordered for this particular menu item, and then press the "Finished" button to complete the countdown setup process. This step will enable the software to accurately track the remaining quantity of the item and activate the countdown feature accordingly.
Following the setup, the button for the designated menu item will display the number of items available for ordering in the lower right corner. The left side of the screen will now indicate the number of items that you have specified as available. Press the "Send" button to finalize and confirm the countdown setup for the item.
When an employee places an order for an item with an attached countdown, the red number will decrease in real-time, even if the order has not been sent to the kitchen. This feature is particularly advantageous when an employee wants to reserve one of these items for their table using the Hold function in the Edit Check. It allows for precise and immediate monitoring of the remaining quantity of the item.
Once the countdown for the specific item has reached zero, the button will turn red, and the menu item will be automatically added to the 86ed list. This automated process ensures that the item is promptly marked as unavailable for ordering, preventing any further attempts to order the item until it is restocked.
The process for removing a countdown is similar to that of adding a countdown, with the distinction that after selecting the item, you will choose the option "Remove Countdown" instead of setting up a countdown. This action will effectively remove the countdown feature for the selected item, allowing for regular ordering without any quantity restrictions.
The "Change Price" function allows you to adjust the pricing for main menu items and modifiers within the system. Notably, any alterations made using this feature are updated in real time, ensuring that the latest prices are reflected accurately across the software platform.
To modify the price of a menu item or a modifier, select the specific item from the menu, or choose the modifier (if applicable) that you wish to adjust the price for. This step is essential in initiating the price change process for the selected item within the system.
Clocking in employees is a crucial task that can be facilitated by the "Clock In Employees" function within the FOH software. This feature allows managers to assist employees in clocking in at a specific time, as well as edit the clock-in and clock-out times as necessary. By following this procedure, managers can ensure accurate time tracking for employee work hours and attendance.
To access the Clock In Employees function, select the corresponding option from the available menu. The subsequent screen will display a comprehensive list of employees, categorized by those who have already clocked out (BLUE), those who have clocked in but not yet clocked out (RED), and those who have not yet clocked in (GRAY). This layout provides a clear overview of the current status of employee attendance within the system.
Select the desired employee that you wish to clock in or modify the clock in/out time for. A screen will appear, enabling you to input the specific time for the employee's clock-in. You can enter any time during the current business day, up until the present time. If necessary, use the button labeled "PM" to switch between AM and PM as required. This feature ensures accurate time management for employee attendance records. Press Finish to save changes.