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Controlling is one of the most important functions in management. An engineer manager needs to exercise effective control over the activities of his/her subordinates. Thus, he/she has to ensure effective and efficient use of organizational resource in order to achieve goals. It acts as a tool that is essential in finding out how the actual performance deviates from the standards being set by the manager.
what is controlling?
what is controlling?
Controlling refers to "the process of ascertaining whether organizational objectives have been achieved; if not, why not ; and determining what activities should then be taken to achieve objectives better in the future"
Controlling completes the cycle of management functions
importance of controlling
importance of controlling
Controlling can be defined as a managerial function which aims to ensure that activities in an organization are realized according to its plans
Shown in the right are the importances of controlling as a management function
steps in the control process
steps in the control process
Control is an indispensable function without which the controlling function in an organization cannot be accomplished, which limits the engineer manager to execute the best plans possible
A good control system helps the organization by following the steps of control process, namely:
Establishing performance objectives and standards
Measuring actual performance
Comparing actual performance to objectives and standards
Taking necessary action based on the results of the comparisons
types of control
types of control
Control consists of three distinct types, which are:
Feedforward control
Concurrent control
Feedback control
components of organizational control systems
components of organizational control systems
Organization control systems consists of the following components:
Strategic Plans
The long range financial plan
The operating budget
Performance appraisals
Statistical reports
Policies and procedures
strategic control systems
strategic control systems
Strategic control systems are used to ensure that the strategic objectives and goals of the company are achieved. It is divided into two analysis:
Financial analysis
Financial ratio analysis
identifying control problems
identifying control problems
When management operations were too cumbersome to facilitate, the engineer manager must then consider useful steps in controlling. According to Kreitner, there are three approaches in identifying control problems. These are:
Executive reality check
Comprehensive internal audit
General checklist of symptoms of inadequate control
reflection:
reflection:
Controlling is the last but one of the key functions in management. It plays an integral role for an organization's success, for it complements other functions. It is used to determine whether the organizational objectives are realized or not. Organizational control systems should be effectively employed, in order to prevent unpleasant outcomes in the future. Thus, identifying control problems are necessary in every engineering organization. This could be done by determining the behavioral constraints and undesirable activities causing inadequate control within the organization.
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