1.Morning Assembly
①Morning assembly is indispensable for making teamwork of the store staff.
It is a indispensable theme for making teamwork with many staff.
Shops with good communication among staff, the mood of the store is good and performance is also good. On the contrary, stores with bad communication among staff, the mood inside the shop is also bad and performance is not good.
Quick staff movements have a great influence on improving motivation and improving operating results.
The most effective way to make such a state is morning assembly. Morning assembly also has a big meaning in terms of staff education.
Companies that can not secure a basic educational place such as Morning assembly are likely to be wasteful and irrational in their work, making it difficult to raise sales, and creating a vicious circle of getting busier.
②Morning assembly is done before store opening
It is easy to waste in time if staff starts the opening preparation work without morning assembly because they don't understanding what they should do today.
The hardships and troubles the previous day will be like refreshing and trying hard in the morning. If you do morning assembly at that timing, the work will become efficient and the educational effect will also increase. Therefore, it is better to consciously keep the morning assembly of about 5 to 10 minutes everyday.
③Morning assembly directly connected with improvement of performance and human resource development
Contents of Morning assembly
· Checking of appearance and smiling
· Yesterday's performance report
· Today's schedule/ task goal
· Today's budget
Effective morning assembly is causing for improving performance and training human resources.
2. Communication Note
It is important that you ensure a smooth handoff of your work. Failure is may result in accidents/incidents/trouble.
In our business, the time to talk during business is limited, and it is difficult to make smooth communication among them. So we will use communication note at the store. Everyone always checks the contents of the communication notebook when start work.
① Information on sales strategy
② Customers' request(ex. ring the customer up)
③ Praise from customers
④ Shop and customer information
⑤ Communication and handover matters from yesterday
Sign your name when you read and understand.