It becomes a criterion for judging whether the store management in the store is good or bad

The basic elements consist of the following three.

1) QUALITY

2) SERVICE

3) CLEANLINESS

Take the initials say "QSC".

In order for our store business to grow steadily,

It is necessary to increase sales against the background of continuous customer growth.

The new customer who visited us interested in our shops by advertisement and sales promotion, measures if they think "let's come again "depends on "Impression = QSC" of the store that the customer experienced at that time.

"Familiarize" the standards, master the "show" level to other staff

By "seeing" the staff, we will make a proper evaluation.

2. QSC

We will do our utmost to maintain and improve "QSC" provided at the shop.

Making a store that can receive customer's instructions will lead to continuous profit improvement is the only effective way.

If we can not offer "QSC" that meets customers' needs in a balanced state,

We believe that customers' support can not be obtained at all.

■QUALITY

We are offering attractive sales floors and products to meet customer's needs.

・Provision of assortment suited to customer's request

・Maintain sales floor that easy to find and select for customers

・Provide and maintain satisfactory quality of products to customers

■SERVICE

Provide accurate and speedy, smiling face and heartfelt friendly interaction.

・Friendly, kind and courteous employee reception

・A feeling of compassion trying to respond to customer's request

・Execution of reliable and prompt product provision

■CLEANLINESS

To provide a clean / comfortable, hands-on environment

・Regular cleaning / maintenance

・Clean before becoming dirty

・Inspect before break

・Doing nothing during work, clean the dirty place

Objectively check the current situation is important for stores to maintain and improve “QUALITY” “SERVICE“ “CLEANLINESS”.

Through continuous QSC-based training and planned implementation of problem solving.

We aim to improve the quality of store management, and to our many customers throughout the period.

Provide QSC in a well-balanced manner and impress a good store experience.