Hold/Layaway
Hold/Layaway
Definition
Hold-Keep the item in the store for a certain period of time without getting the item price
Layaway-Giving item fee and keeping the item at store for a certain period of time
Holding Period
Although it is customer first priority, standardization of services in shops nationwide, we will comply with the following reserve / retention period in order to avoid risks by long-term store storage of sold items.
Hold
· Products with inquiries from customers ... Only on the day
※ Clearly telling the customer the holding period, if the customer do not come back on the day, return the item to the shop without prior notice
· Compliant product complaint ... up to completion date of complaint
Layaway
· Prohibit