1.Floor Maintenance
Most important theme of the store
Floor Maintenance=Management of the store, unit control and quality control
Floor maintenance is not a job that doing free time
The store manager must have skill of product management , and others must also master that skill
2. Quantity control
(1) Proper inventory structure and inventory quantity
· Proper inventory configuration (sp/rack configuration)
Make a judgment as to whether it is an inventory structure (sp/rack configuration) corresponding to the sales of our store.The change is also necessary elements in accordance with Merchandising.
Decide on the current situation of our store, such as whether there is no genre with a lot of inefficient, non-popular items or discarding anything that we can sell if you go out to the shop front, and decide what direction you should head towards and act.
· Proper inventory quantity
We judge whether the item that is lined up at the shop front is "large" or "small" with respect to 1 sp.
It is a major premise for customers that it is easy to find, easy to see, and easy to select.
· Corresponding to proper inventory quantity
① Replenishment
Out of stock >>>> In stock at counter or box inventory >>>> Merchandise and put out
No stock >>>> Even out season / Receive from other stores / Display as if we have / Review purchase
② Thinning out
Overstocking >>>> >>>>>> >>>> selling / changing layout / buying review
③ Organization
Disorder >>>> >>>>>> >>>> Operation according to manual
3. Quality control
Floor maintenance = It tends to be categorized as sorting out the sales floor, but since the general product management at the store becomes floor maintenance
It includes product management, cleanliness, equipment and so on.
(1) Response to quality control
· fair price
Perform price determination according to price calculation logic, and classify / trend / popularity / actual price / price range
Edit and calculate fair price
· Appropriate duration
For each genre / rank, determine the sales period and decide how to respond when the period is exceeded.
· Cleanliness
Clean condition without dirt / trash / dust is commonplace.
Do you realise trash and dust in the shop?
· Facility Management (Crisis Management)
Whether the fixture parts are not staggered or if they fall to high places, dangerous items are not placed etc.
Assume the dangers that can occur in each sales floor in the future and make it possible to avoid them.
Even in the case of inadequate equipment, such as whether there is a spotlight not lit, what can be solved on the spot
Do not postpone it.
4. Before going floor maintenance
As mentioned earlier, the floor maintenance is not just to organize inside the shop.
It is now important how to deal with various situations occurring in the sales floor.
People who can notice the wrong situation of the store and who can think about countermeasures will be in floor maintenance.
Although it is desirable, in the case that it is impossible, it is not just an instruction "just organize in the store"
Notice and create an environment where all the staff can share it.