Airlines and airports require precision workforce management (WFM) software to handle shift bidding, fatigue tracking, regulatory compliance, and real-time disruption management. Here are the top WFM solutions tailored for aviation operations.
✔ 24/7 Operations – Managing irregular shifts, on-call staff, and standby crews
✔ Regulatory Compliance – FAA/EASA duty time limitations, rest requirements
✔ Disruption Management – Quickly reassigning staff during delays/cancellations
✔ Union & Seniority Rules – Complex bidding and scheduling constraints
✔ Multi-Skill Staffing – Cross-utilizing ground staff, gate agents, and cabin crew
✅ Key Features:
FAA/EASA-compliant crew scheduling
Fatigue risk monitoring (FRMS)
Real-time reassignment during disruptions
Pilot & cabin crew legalities tracking
💰 Pricing: Enterprise-level (custom quote)
📌 Used By: Delta, Emirates, Lufthansa
✅ Key Features:
AI-powered crew pairing optimization
Mobile crew self-service (swap requests)
Automated hotel & deadhead management
Seamless integration with Sabre GDS
💰 Pricing: Contact sales
📌 Clients: American Airlines, Qantas
✅ Key Features:
Rule-based automated rostering
Bidding & seniority-based assignments
Real-time crew tracking (FDP monitoring)
Cost-optimized standby management
💰 Pricing: Starts at $50,000/year
📌 Used By: Southwest, JetBlue
✅ Key Features:
Ground staff & baggage handler scheduling
Break & fatigue compliance alerts
Overtime equalization
TSA security staff management
💰 Pricing: Custom (based on workforce size)
📌 Clients: Heathrow, Dubai Airports
✅ Key Features:
Basic crew & ground staff scheduling
Mobile check-in/check-out
Regulatory alerts (FAR 117, EU OPS)
Affordable for regional & charter ops
💰 Pricing: Starts at $15/user/month
📌 Best for: Regional carriers, private FBOs
Regulatory Compliance
Avoid fines for duty time violations
Disruption Recovery
Quickly reassign crews during delays
Fatigue Risk Monitoring
Reduce human error risks
Mobile Crew Portal
Self-service swaps & schedule access
Cost Optimization
Minimize deadhead & hotel expenses
Start with Compliance – Ensure FAA/EASA rules are programmed first
Integrate with Operations Systems – ACARS, crew tracking, and payroll
Pilot with One Base – Test with a single crew base before full rollout
Train Dispatchers & Crews – Focus on mobile self-service adoption
20-30% reduction in crew-related delays
15% lower hotel & deadhead costs
50% faster schedule adjustments during disruptions
100% audit-ready compliance reporting
Pro Tip: Look for solutions with IATA ISARO standards compliance for seamless airline integrations.