For small field service businesses (1-25 technicians), the right software should be affordable, easy to use, and mobile-friendly while handling scheduling, dispatching, and invoicing. Here are the top 7 solutions tailored for small teams:
β Why it's great:
Simple drag-and-drop scheduling
Client communication (SMS/email updates)
QuickBooks/Xero integration
Mobile app with GPS tracking
π° Pricing: Starts at $49/month (up to 3 users)
π Best for: HVAC, cleaning, landscaping, handymen
β Why it's great:
Online booking & automated reminders
Payment processing (credit cards & ACH)
Technician mobile app with digital signatures
Customer review requests
π° Pricing: Starts at $49/month
π Best for: Home service businesses
β Why it's great:
Lightning-fast job assignment
Real-time technician tracking
Customizable job forms
Zapier/QuickBooks integrations
π° Pricing: Starts at $99/month
π Best for: Appliance repair, locksmiths, electricians
β Why it's great:
Highly customizable job templates
Inventory & equipment tracking
CRM with customer history
Mobile payments
π° Pricing: Starts at $99/month
π Best for: Contractors needing flexibility
β Why it's great:
Fast mobile invoicing
QuickBooks/Xero sync
Simple scheduling board
Customer portal
π° Pricing: Starts at $85/month
π Best for: Small repair businesses
β Why it's great:
AI scheduling suggestions
Predictive job duration estimates
Digital signatures & photos
Quick setup
π° Pricing: Starts at $30/user/month
π Best for: Tech-savvy small teams
β Why it's great:
Free for 1 user (paid plans from $29/month)
Calendar-based scheduling
Client reminders
Basic reporting
π° Pricing: Free for solo users
π Best for: Very small teams testing FSM software
Mobile App
Technicians need updates on the go
GPS Tracking
Optimize routes & provide ETAs
Online Booking
Let customers self-schedule
Payment Processing
Get paid faster on-site
QuickBooks Sync
Avoid manual data entry
Start with free trials (most offer 14-30 days)
Prioritize mobile experience (test the technician app)
Check integrations (accounting, CRM, etc.)
Compare pricing (watch for per-user vs flat fees)
Best overall: Jobber (best balance of price & features)
Most affordable: Shedul (free for solo users)
Best for quick invoicing: mHelpDesk
Most customizable: FieldPulse
π Pro Tip: Look for software that grows with youβsome tools like Jobber scale well as your team expands.