Is Smartsheet a project management tool?

Yes, Smartsheet is primarily a project management tool, but it also offers features that overlap with workforce management (WFM) and team collaboration. Here’s how it fits into different categories:

Smartsheet as a Project Management Tool

✅ Core Strengths:

• Task & Timeline Management: Gantt charts, dependencies, and milestones.

• Collaboration: Shared sheets, comments, and file attachments.

• Automation: Workflow triggers (e.g., approvals, notifications).

• Templates: Pre-built for Agile, HR, marketing, and more.

✅ Best For:

• Project planning (e.g., marketing campaigns, construction timelines).

• Cross-functional team coordination.

• Tracking deliverables and deadlines.

❌ Limitations for Workforce Management:

• No native AI-driven employee scheduling.

• Limited time tracking (requires integrations like Harvest).

• No built-in labor compliance (e.g., break/overtime alerts).

When Smartsheet Can Be Used for Workforce Tasks

Smartsheet can partially support workforce management if:

1. Customized for Scheduling:

   • Use templates to assign shifts (manual input, no AI optimization).

2. Time Tracking:

   • Integrate with Clockify or TSheets.

3. Resource Management:

   • Track team capacity and workloads via custom dashboards.

Example: An event planning team might use Smartsheet to assign staff to tasks and track hours logged, but it won’t auto-schedule based on demand.

Top Alternatives for Workforce Management

If you need true WFM features, consider:

AI Scheduling

SHIFTON, Deputy

Time Tracking

TSheets, Harvest

Labor Compliance

UKG Dimensions

Call Center WFM

NICE WFM

Key Differences: Smartsheet vs. WFM Tools