Managing mobile technicians efficiently requires real-time scheduling, GPS tracking, invoicing, and job management tools. Here are the best field service management (FSM) software solutions for 2024, ranked by features, pricing, and industry fit.
β Top Features:
AI-powered scheduling & dispatching
Inventory & parts management
CRM & invoicing integration
Advanced reporting & analytics
π° Pricing: Custom (enterprise-level)
π Best for: HVAC, plumbing, electrical contractors
β Top Features:
Drag-and-drop scheduling
GPS route optimization
Client communication (SMS/email)
QuickBooks & Stripe integration
π° Pricing: Starts at $49/month
π Best for: Landscapers, cleaners, solo technicians
β Top Features:
Automated dispatching
Pricebook for parts & labor
Mobile payments & estimates
Customer history tracking
π° Pricing: Starts at $149/month
π Best for: HVAC, electrical, home service pros
β Top Features:
Online booking & scheduling
Real-time technician tracking
Automated customer reminders
Payment processing
π° Pricing: Starts at $49/month
π Best for: Home service businesses
β Top Features:
Drag-and-drop job assignment
GPS technician tracking
QuickBooks & Zapier integrations
Customer notifications (SMS/email)
π° Pricing: Starts at $99/month
π Best for: Small to mid-sized teams
β Top Features:
Job scheduling & dispatching
Quick mobile invoicing
Customer management
QuickBooks & Xero sync
π° Pricing: Starts at $85/month
π Best for: Handymen, appliance repair
β Top Features:
Customizable job forms
GPS tracking & route planning
CRM & payment processing
Inventory management
π° Pricing: Starts at $99/month
π Best for: Contractors needing flexibility
β Top Features:
AI-driven job assignments
Real-time field updates
Digital signatures & invoicing
Predictive maintenance alerts
π° Pricing: Starts at $30/user/month
π Best for: Tech-savvy service teams
β Top Features:
HIPAA-compliant job tracking
Parts & inventory management
Recurring service scheduling
QuickBooks integration
π° Pricing: Starts at $129/month
π Best for: Medical, fire safety, & industrial techs
β Top Features:
Enterprise-grade job management
Asset & equipment tracking
Advanced reporting
Integrates with ERP systems
π° Pricing: Custom (request a quote)
π Best for: Large industrial & utility companies
β Mobile App β Technicians need real-time job updates
β GPS Tracking β Monitor field teams efficiently
β Automated Scheduling β AI or rule-based dispatching
β Invoicing & Payments β On-the-go billing
β Inventory Management β Track parts & tools
Team Size β Small teams (Jobber) vs. enterprises (ServiceTitan)
Industry Needs β HVAC (FieldEdge) vs. medical (Service Fusion)
Budget β Free trials help test before buying
Integrations β QuickBooks, Salesforce, or custom APIs
Best overall: Jobber (affordable & easy to use)
Best for large teams: ServiceTitan (enterprise features)
Best for fast dispatching: Workiz
Best for HVAC pros: FieldEdge
π Pro Tip: Most platforms offer free demosβtest a few before deciding!