Best Workforce Management Systems for Stadiums & Venues (2025)

Stadiums, arenas, and large venues require specialized workforce management (WFM) solutions to handle event-day staffing, seasonal hiring, security compliance, and multi-department coordination. Here are the top systems built for high-volume venue operations.

Top 5 Stadium & Venue Workforce Management Systems

1. Kronos for Venues (UKG Dimensions) – Enterprise Solution

✅ Key Features:

• Mass shift scheduling for 1,000+ staff

• Union rule compliance (break tracking, seniority bidding)

• Emergency redeployment tools

• Integration with access control systems

💰 Pricing: Custom quote (enterprise-level)
📌 Used By: Yankee Stadium, SoFi Stadium

2. RosterElf – Best for Hospitality Staffing

✅ Key Features:

• AI-powered shift filling (auto-offers to available staff)

• Payroll-ready timesheets

• Compliance with local labor laws

• Mobile self-service for casual staff

💰 Pricing: From £2.50/user/month
📌 Clients: Wembley Stadium, Melbourne Cricket Ground

3. When I Work – Best for Mid-Sized Venues

✅ Key Features:

• Drag-and-drop scheduling

• Real-time attendance tracking

• Mass SMS/email alerts for last-minute changes

• Integrates with POS systems

💰 Pricing: Free for ≤75 staff; paid from $2.50/user/month
📌 Used By: Red Bull Arena, Barclays Center

4. Legion WFM – AI-Driven Labor Optimization

✅ Key Features:

• Demand-based scheduling (predicts concession staffing needs)

• Fatigue management for security teams

• Employee preference matching

• Labor cost vs. revenue analytics

💰 Pricing: Starts at $8/user/month
📌 Clients: NBA/NHL venues

5. SHIFTON Venue Edition – Budget-Friendly Option

✅ Key Features:

• Modular staffing by zone (gates, concessions, VIP)

• Emergency alert system

• Certification tracking (food safety, security licenses)

• Mobile check-in with geofencing

💰 Pricing: Starts at $10/user/month
📌 Best for: Minor league stadiums, university arenas

Must-Have Features for Venue WFM

High-Volume Scheduling

Handle 500+ staff for major events

Departmental Coordination

Sync security, concessions, cleaning

Real-Time Attendance

Monitor no-shows during events

Emergency Mode

Rapidly reassign staff to crises

Seasonal Onboarding

Bulk import temp staff for playoffs/tours

Implementation Best Practices

1. Map Staffing Zones

   • Assign teams to gates, concessions, field/stage, etc.

2. Integrate with Venue Systems

   • Access control (for secure areas)

   • POS (to align concessions staffing with sales)

3. Pre-Load Event Calendars

   • Sync with ticket sales to forecast staffing needs

4. Train for Peak Scenarios

   • Drills for emergency redeployment

ROI: What Venues Achieve

• 20% faster post-event cleanup

• 15% reduction in overtime costs

• 30% fewer staffing shortages

• 100% compliance with safety certifications

Pro Tip: Look for systems with badge printer integration to streamline credentialing for temp staff.