Best Workforce Management Software for Government Agencies (2025)

Government agencies require secure, compliant, and scalable workforce management (WFM) solutions to handle complex scheduling, labor regulations, and public service demands. Here are the top WFM platforms designed for federal, state, and local government needs.

Top 5 Workforce Management Solutions for Government

1. UKG Workforce Central (Best for Large Agencies)

✅ Key Features:

• Union rule compliance (OPM, FLSA, GS pay scales)

• Emergency response staffing modes

• Biometric time tracking

• Audit-ready reporting

💰 Pricing: Custom enterprise contracts
📌 Used By: DoD, VA, multiple state governments

2. Infor Public Sector HCM (Best for Integrated HR/WFM)

✅ Key Features:

• Pension calculation integration

• Collective bargaining agreement automation

• Grant-funded position tracking

• Security clearance management

💰 Pricing: Contact for government quotes
📌 Clients: NASA, US Forest Service

3. Tyler Technologies Munis (Best for Local Government)

✅ Key Features:

• Public safety shift scheduling

• Utility crew management

• Taxpayer-funded position controls

• Election worker staffing

💰 Pricing: Starts at $50,000 (per municipality)
📌 Best For: Cities & counties <500K population

4. Ceridian Dayforce (Best for Real-Time Analytics)

✅ Key Features:

• Predictive staffing for service demand

• Multi-jurisdictional compliance

• Mobile employee self-service

• Workforce cost forecasting

💰 Pricing: From $12/employee/month
📌 Used By: Canadian federal agencies, US state DOTs

5. SHIFTON Public Sector (Budget-Friendly for SMB Agencies)

✅ Key Features:

• Basic shift scheduling

• Time-off accruals

• ESS portal

• FedRAMP Moderate compliant

💰 Pricing: Starts at $15/user/month
📌 Best For: Small agencies, school districts

Key Government WFM Requirements

Regulatory Compliance

FLSA, CBA, GS rules

Position Control

Track budgeted vs. filled roles

Emergency Staffing

Disaster response modes

Public Transparency

FOIA-ready reporting

Security Standards

FedRAMP, CJIS compliance

Implementation Considerations

1. Security Certification

   • FedRAMP for federal

   • CJIS for law enforcement

   • State-specific data laws

2. Change Management

   • Union negotiations

   • Civil service rules

3. Integration Priorities

   • ERP systems (PeopleSoft, SAP)

   • Pension platforms

4. Training Approach

   • Role-based for managers vs. employees

   • Continuity planning

ROI for Government

• 20% reduction in overtime costs

• 30% faster emergency staffing

• 100% compliance with labor regulations

• Improved citizen service levels

Pro Tip: Seek solutions with "appropriation tracking" to align staffing with fiscal year budgets.