Business and IT: Benefits in outsourcing

Below are some of the benefits businesses can reap from outsourcing.

Outsourcing lowers the chance of disrupted operations.

How many times have employees complained that they’ve been doing tasks that weren’t on the job description? Although it may be unavoidable at times, businesses that are short on manpower ask their employees to do extra work. The result is that operations suffer and employees experience burning out. Outsourcing takes care of all that. By hiring an outside team to do separate tasks, the in-house group can focus on the jobs that need to be done.

Outsourcing saves companies a lot of money.

This is probably the biggest reasons companies choose to outsource – it costs less. If a company from a developed country hires people from the community to take calls, the cost of doing so would be equal to the pay the country requires for them. However, if the company seeks out services from an underdeveloped or third-world country (where there are many specialists well-equipped for the jobs offered), not only do companies get world-class quality service, they also avoid paying a premium price for it.

Ram V. Chary has held various leadership roles in his career, including CEO and president of Multimedia Games Holding Company, Inc. and head of the technology division at Fidelity National Information Services, Inc. He also provided technology and outsourcing consulting for IBM Global Services. For more on Ram, visit this LinkedIn page.