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Who Are We
Company FAQ
Attendance
Taking a Break
Holidays
Paychecks
Schedules
Test Your Knowledge: Section 1
Understanding What We Do
What is a Home Inspection Contingency
Why Get A Home Inspection
The Difference Between a Buyers Agent and a Listing Agent
The Closing Home Process
Test Your Knowledge - Understanding what we do
Getting Started
Setting Up Your Computer
Cleaning up your Computer
Installing Nextiva
Nextiva
How to use Nextiva
Logging In
Statuses
Incoming Calls
Incoming SMS
Outbound Calls
Outbound SMS
Dispositions
Work Items
Transferring Calls/Call an Agent
Test Your Knowledge: Section 2
STOP HERE 1 & 2
Communications
Office Email
Google Chat
Drive
Company Info Sites / Info Bots
Midway Section 3
Test Your Knowledge: Section 3
STOP HERE 3
DTM - Work Zone
SSCC Work Zone
DTM Spreadsheet
Midway Section 4
STOP HERE 4
Inter-Office
Assignments
Test Your Knowledge: Section 4, Part 1
Property Info Sites
Test Your Knowledge: Section 4, Part 2
Midway Section 5
Requesting Access Through Scheduling Services
Adding Approved ShowingTime Access in ISN
Test Your Knowledge: Section 4, Part 3
Definitions by Letter
Acronyms & Abbreviations
Numerical
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
STOP HERE 5
ISN
ISN: Using the Calendar/Finding Availability
ISN: Scheduling an Order
Subject Property Tab
Property and Inspection Info Tab
Client Info Tab
Realtors Tab
Access, Utilities, Occupancy Tab
Inspectors/Date & Time Tab
Fees Tab
Notes
Additional Tabs
Review/Schedule
ISN: Quotes
ISN: Searching for an Order/Making Changes
ISN: Search / Add Clients & Agents
Midway Section VI
ISN: Cancel/Reschedule an Inspection
ISN: Take Payments
ISN: How to add to DTM
ISN: How to Quality Check Order
ISN - How to upload reports
ISN: Mock Order
ISN: Test Your Knowledge
Spectora
Spectora: View the Calendar
Spectora: Dashboard
Spectora: Schedule an Inspection
Spectora: How to add or remove services to an existing order
Spectora: Cancel Inspection
Spectora:Reschedule Inspection
Spectora: Quotes
Spectora: Searching for Inspections/Quotes
Spectora: Midway Section
Spectora: Taking Payments
Spectora: How to Check an order
Spectora: How to add reports
Spectora: Add to DTM
Spectora: Calls In Action
Spectora: Test Your Knowledge
Spectora: STOP HERE
HIP
HIP - Using the Calendar
HIP - Create a new order
HIP - Search an online order
HIP - Searching for an order - editing order
HIP - Cancel Orders
HIP - Rescheduling Orders
HIP - Taking Payments
HIP - Adding to DTM
HIP - How to QC orders
HIP - Quotes
HIP - How to upload reports
HIP - Test your knowledge
Keystone
Keystone: Quotes
Keystone: How to schedule an inspection
Keystone: How to cancel an inspection
Keystone: How to reschedule an inspection
Keystone: How to add a calendar event
Keystone - How to adjust fees
Keystone: How to take payment
Keystone - Upload Reports & Attachments
Keystone - Sending Single Item Invoices
Keystone - How to Schedule Online Orders
Keystone: How to QC
Keystone: Test Your Knowledge
Review 12
Keystone: STOP HERE
InspectionPlus
Emails
Ring Central
Scorpion
Bamboo Insurance
GlobeSpec
Apfolio
How to search for an appointment
Scheduling
Insurance Claim Requests
Property Owner Inspections
SB-721 Inspections
Cancelling an Inspection
Rescheduling an inspection
How to send emails
How to take payments in InspectionPLUS
Inspection Types
Final Review
SSCC Training Center
Home
Who Are We
Company FAQ
Attendance
Taking a Break
Holidays
Paychecks
Schedules
Test Your Knowledge: Section 1
Understanding What We Do
What is a Home Inspection Contingency
Why Get A Home Inspection
The Difference Between a Buyers Agent and a Listing Agent
The Closing Home Process
Test Your Knowledge - Understanding what we do
Getting Started
Setting Up Your Computer
Cleaning up your Computer
Installing Nextiva
Nextiva
How to use Nextiva
Logging In
Statuses
Incoming Calls
Incoming SMS
Outbound Calls
Outbound SMS
Dispositions
Work Items
Transferring Calls/Call an Agent
Test Your Knowledge: Section 2
STOP HERE 1 & 2
Communications
Office Email
Google Chat
Drive
Company Info Sites / Info Bots
Midway Section 3
Test Your Knowledge: Section 3
STOP HERE 3
DTM - Work Zone
SSCC Work Zone
DTM Spreadsheet
Midway Section 4
STOP HERE 4
Inter-Office
Assignments
Test Your Knowledge: Section 4, Part 1
Property Info Sites
Test Your Knowledge: Section 4, Part 2
Midway Section 5
Requesting Access Through Scheduling Services
Adding Approved ShowingTime Access in ISN
Test Your Knowledge: Section 4, Part 3
Definitions by Letter
Acronyms & Abbreviations
Numerical
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
STOP HERE 5
ISN
ISN: Using the Calendar/Finding Availability
ISN: Scheduling an Order
Subject Property Tab
Property and Inspection Info Tab
Client Info Tab
Realtors Tab
Access, Utilities, Occupancy Tab
Inspectors/Date & Time Tab
Fees Tab
Notes
Additional Tabs
Review/Schedule
ISN: Quotes
ISN: Searching for an Order/Making Changes
ISN: Search / Add Clients & Agents
Midway Section VI
ISN: Cancel/Reschedule an Inspection
ISN: Take Payments
ISN: How to add to DTM
ISN: How to Quality Check Order
ISN - How to upload reports
ISN: Mock Order
ISN: Test Your Knowledge
Spectora
Spectora: View the Calendar
Spectora: Dashboard
Spectora: Schedule an Inspection
Spectora: How to add or remove services to an existing order
Spectora: Cancel Inspection
Spectora:Reschedule Inspection
Spectora: Quotes
Spectora: Searching for Inspections/Quotes
Spectora: Midway Section
Spectora: Taking Payments
Spectora: How to Check an order
Spectora: How to add reports
Spectora: Add to DTM
Spectora: Calls In Action
Spectora: Test Your Knowledge
Spectora: STOP HERE
HIP
HIP - Using the Calendar
HIP - Create a new order
HIP - Search an online order
HIP - Searching for an order - editing order
HIP - Cancel Orders
HIP - Rescheduling Orders
HIP - Taking Payments
HIP - Adding to DTM
HIP - How to QC orders
HIP - Quotes
HIP - How to upload reports
HIP - Test your knowledge
Keystone
Keystone: Quotes
Keystone: How to schedule an inspection
Keystone: How to cancel an inspection
Keystone: How to reschedule an inspection
Keystone: How to add a calendar event
Keystone - How to adjust fees
Keystone: How to take payment
Keystone - Upload Reports & Attachments
Keystone - Sending Single Item Invoices
Keystone - How to Schedule Online Orders
Keystone: How to QC
Keystone: Test Your Knowledge
Review 12
Keystone: STOP HERE
InspectionPlus
Emails
Ring Central
Scorpion
Bamboo Insurance
GlobeSpec
Apfolio
How to search for an appointment
Scheduling
Insurance Claim Requests
Property Owner Inspections
SB-721 Inspections
Cancelling an Inspection
Rescheduling an inspection
How to send emails
How to take payments in InspectionPLUS
Inspection Types
Final Review
More
Home
Who Are We
Company FAQ
Attendance
Taking a Break
Holidays
Paychecks
Schedules
Test Your Knowledge: Section 1
Understanding What We Do
What is a Home Inspection Contingency
Why Get A Home Inspection
The Difference Between a Buyers Agent and a Listing Agent
The Closing Home Process
Test Your Knowledge - Understanding what we do
Getting Started
Setting Up Your Computer
Cleaning up your Computer
Installing Nextiva
Nextiva
How to use Nextiva
Logging In
Statuses
Incoming Calls
Incoming SMS
Outbound Calls
Outbound SMS
Dispositions
Work Items
Transferring Calls/Call an Agent
Test Your Knowledge: Section 2
STOP HERE 1 & 2
Communications
Office Email
Google Chat
Drive
Company Info Sites / Info Bots
Midway Section 3
Test Your Knowledge: Section 3
STOP HERE 3
DTM - Work Zone
SSCC Work Zone
DTM Spreadsheet
Midway Section 4
STOP HERE 4
Inter-Office
Assignments
Test Your Knowledge: Section 4, Part 1
Property Info Sites
Test Your Knowledge: Section 4, Part 2
Midway Section 5
Requesting Access Through Scheduling Services
Adding Approved ShowingTime Access in ISN
Test Your Knowledge: Section 4, Part 3
Definitions by Letter
Acronyms & Abbreviations
Numerical
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
STOP HERE 5
ISN
ISN: Using the Calendar/Finding Availability
ISN: Scheduling an Order
Subject Property Tab
Property and Inspection Info Tab
Client Info Tab
Realtors Tab
Access, Utilities, Occupancy Tab
Inspectors/Date & Time Tab
Fees Tab
Notes
Additional Tabs
Review/Schedule
ISN: Quotes
ISN: Searching for an Order/Making Changes
ISN: Search / Add Clients & Agents
Midway Section VI
ISN: Cancel/Reschedule an Inspection
ISN: Take Payments
ISN: How to add to DTM
ISN: How to Quality Check Order
ISN - How to upload reports
ISN: Mock Order
ISN: Test Your Knowledge
Spectora
Spectora: View the Calendar
Spectora: Dashboard
Spectora: Schedule an Inspection
Spectora: How to add or remove services to an existing order
Spectora: Cancel Inspection
Spectora:Reschedule Inspection
Spectora: Quotes
Spectora: Searching for Inspections/Quotes
Spectora: Midway Section
Spectora: Taking Payments
Spectora: How to Check an order
Spectora: How to add reports
Spectora: Add to DTM
Spectora: Calls In Action
Spectora: Test Your Knowledge
Spectora: STOP HERE
HIP
HIP - Using the Calendar
HIP - Create a new order
HIP - Search an online order
HIP - Searching for an order - editing order
HIP - Cancel Orders
HIP - Rescheduling Orders
HIP - Taking Payments
HIP - Adding to DTM
HIP - How to QC orders
HIP - Quotes
HIP - How to upload reports
HIP - Test your knowledge
Keystone
Keystone: Quotes
Keystone: How to schedule an inspection
Keystone: How to cancel an inspection
Keystone: How to reschedule an inspection
Keystone: How to add a calendar event
Keystone - How to adjust fees
Keystone: How to take payment
Keystone - Upload Reports & Attachments
Keystone - Sending Single Item Invoices
Keystone - How to Schedule Online Orders
Keystone: How to QC
Keystone: Test Your Knowledge
Review 12
Keystone: STOP HERE
InspectionPlus
Emails
Ring Central
Scorpion
Bamboo Insurance
GlobeSpec
Apfolio
How to search for an appointment
Scheduling
Insurance Claim Requests
Property Owner Inspections
SB-721 Inspections
Cancelling an Inspection
Rescheduling an inspection
How to send emails
How to take payments in InspectionPLUS
Inspection Types
Final Review
ISN: Checking Orders in ISN
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How to QC an order in ISN.mp4
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How to QC an order in ISN.mp4