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SSCC Training Center
  • Home
  • Who Are We
    • Company FAQ
      • Attendance
      • Taking a Break
      • Holidays
      • Paychecks
      • Schedules
    • Test Your Knowledge: Section 1
    • Understanding What We Do
      • What is a Home Inspection Contingency
      • Why Get A Home Inspection
      • The Difference Between a Buyers Agent and a Listing Agent
      • The Closing Home Process
      • Test Your Knowledge - Understanding what we do
  • Getting Started
    • Setting Up Your Computer
    • Cleaning up your Computer
    • Installing Nextiva
    • Nextiva
      • How to use Nextiva
        • Logging In
        • Statuses
        • Incoming Calls
        • Incoming SMS
        • Outbound Calls
        • Outbound SMS
        • Dispositions
        • Work Items
        • Transferring Calls/Call an Agent
    • Test Your Knowledge: Section 2
    • STOP HERE 1 & 2
  • Communications
    • Office Email
    • Google Chat
    • Drive
    • Company Info Sites / Info Bots
    • Midway Section 3
    • Test Your Knowledge: Section 3
    • STOP HERE 3
  • DTM - Work Zone
    • SSCC Work Zone
    • DTM Spreadsheet
    • Midway Section 4
    • STOP HERE 4
  • Inter-Office
    • Assignments
    • Test Your Knowledge: Section 4, Part 1
    • Property Info Sites
    • Test Your Knowledge: Section 4, Part 2
    • Midway Section 5
    • Requesting Access Through Scheduling Services
    • Adding Approved ShowingTime Access in ISN
    • Test Your Knowledge: Section 4, Part 3
    • Definitions by Letter
      • Acronyms & Abbreviations
      • Numerical
      • A
      • B
      • C
      • D
      • E
      • F
      • G
      • H
      • I
      • J
      • K
      • L
      • M
      • N
      • O
      • P
      • Q
      • R
      • S
      • T
      • U
      • V
      • W
      • X
      • Y
      • Z
    • STOP HERE 5
  • ISN
    • ISN: Using the Calendar/Finding Availability
    • ISN: Scheduling an Order
      • Subject Property Tab
      • Property and Inspection Info Tab
      • Client Info Tab
      • Realtors Tab
      • Access, Utilities, Occupancy Tab
      • Inspectors/Date & Time Tab
      • Fees Tab
      • Notes
      • Additional Tabs
      • Review/Schedule
    • ISN: Quotes
    • ISN: Searching for an Order/Making Changes
    • ISN: Search / Add Clients & Agents
    • Midway Section VI
    • ISN: Cancel/Reschedule an Inspection
    • ISN: Take Payments
    • ISN: How to add to DTM
    • ISN: How to Quality Check Order
    • ISN - How to upload reports
    • ISN: Mock Order
    • ISN: Test Your Knowledge
  • Spectora
    • Spectora: View the Calendar
      • Spectora: Dashboard
    • Spectora: Schedule an Inspection
    • Spectora: How to add or remove services to an existing order
    • Spectora: Cancel Inspection
    • Spectora:Reschedule Inspection
    • Spectora: Quotes
    • Spectora: Searching for Inspections/Quotes
    • Spectora: Midway Section
    • Spectora: Taking Payments
    • Spectora: How to Check an order
    • Spectora: How to add reports
    • Spectora: Add to DTM
    • Spectora: Calls In Action
    • Spectora: Test Your Knowledge
    • Spectora: STOP HERE
  • HIP
    • HIP - Using the Calendar
    • HIP - Create a new order
    • HIP - Search an online order
    • HIP - Searching for an order - editing order
    • HIP - Cancel Orders
    • HIP - Rescheduling Orders
    • HIP - Taking Payments
    • HIP - Adding to DTM
    • HIP - How to QC orders
    • HIP - Quotes
    • HIP - How to upload reports
    • HIP - Test your knowledge
  • Keystone
    • Keystone: Quotes
    • Keystone: How to schedule an inspection
    • Keystone: How to cancel an inspection
    • Keystone: How to reschedule an inspection
    • Keystone: How to add a calendar event
    • Keystone - How to adjust fees
    • Keystone: How to take payment
    • Keystone - Upload Reports & Attachments
    • Keystone - Sending Single Item Invoices
    • Keystone - How to Schedule Online Orders
    • Keystone: How to QC
    • Keystone: Test Your Knowledge
    • Review 12
    • Keystone: STOP HERE
  • InspectionPlus
    • Emails
      • Ring Central
      • Scorpion
      • Bamboo Insurance
      • GlobeSpec
      • Apfolio
    • How to search for an appointment
    • Scheduling
      • Insurance Claim Requests
      • Property Owner Inspections
      • SB-721 Inspections
      • Cancelling an Inspection
      • Rescheduling an inspection
    • How to send emails
    • How to take payments in InspectionPLUS
    • Inspection Types
  • Final Review
SSCC Training Center
  • Home
  • Who Are We
    • Company FAQ
      • Attendance
      • Taking a Break
      • Holidays
      • Paychecks
      • Schedules
    • Test Your Knowledge: Section 1
    • Understanding What We Do
      • What is a Home Inspection Contingency
      • Why Get A Home Inspection
      • The Difference Between a Buyers Agent and a Listing Agent
      • The Closing Home Process
      • Test Your Knowledge - Understanding what we do
  • Getting Started
    • Setting Up Your Computer
    • Cleaning up your Computer
    • Installing Nextiva
    • Nextiva
      • How to use Nextiva
        • Logging In
        • Statuses
        • Incoming Calls
        • Incoming SMS
        • Outbound Calls
        • Outbound SMS
        • Dispositions
        • Work Items
        • Transferring Calls/Call an Agent
    • Test Your Knowledge: Section 2
    • STOP HERE 1 & 2
  • Communications
    • Office Email
    • Google Chat
    • Drive
    • Company Info Sites / Info Bots
    • Midway Section 3
    • Test Your Knowledge: Section 3
    • STOP HERE 3
  • DTM - Work Zone
    • SSCC Work Zone
    • DTM Spreadsheet
    • Midway Section 4
    • STOP HERE 4
  • Inter-Office
    • Assignments
    • Test Your Knowledge: Section 4, Part 1
    • Property Info Sites
    • Test Your Knowledge: Section 4, Part 2
    • Midway Section 5
    • Requesting Access Through Scheduling Services
    • Adding Approved ShowingTime Access in ISN
    • Test Your Knowledge: Section 4, Part 3
    • Definitions by Letter
      • Acronyms & Abbreviations
      • Numerical
      • A
      • B
      • C
      • D
      • E
      • F
      • G
      • H
      • I
      • J
      • K
      • L
      • M
      • N
      • O
      • P
      • Q
      • R
      • S
      • T
      • U
      • V
      • W
      • X
      • Y
      • Z
    • STOP HERE 5
  • ISN
    • ISN: Using the Calendar/Finding Availability
    • ISN: Scheduling an Order
      • Subject Property Tab
      • Property and Inspection Info Tab
      • Client Info Tab
      • Realtors Tab
      • Access, Utilities, Occupancy Tab
      • Inspectors/Date & Time Tab
      • Fees Tab
      • Notes
      • Additional Tabs
      • Review/Schedule
    • ISN: Quotes
    • ISN: Searching for an Order/Making Changes
    • ISN: Search / Add Clients & Agents
    • Midway Section VI
    • ISN: Cancel/Reschedule an Inspection
    • ISN: Take Payments
    • ISN: How to add to DTM
    • ISN: How to Quality Check Order
    • ISN - How to upload reports
    • ISN: Mock Order
    • ISN: Test Your Knowledge
  • Spectora
    • Spectora: View the Calendar
      • Spectora: Dashboard
    • Spectora: Schedule an Inspection
    • Spectora: How to add or remove services to an existing order
    • Spectora: Cancel Inspection
    • Spectora:Reschedule Inspection
    • Spectora: Quotes
    • Spectora: Searching for Inspections/Quotes
    • Spectora: Midway Section
    • Spectora: Taking Payments
    • Spectora: How to Check an order
    • Spectora: How to add reports
    • Spectora: Add to DTM
    • Spectora: Calls In Action
    • Spectora: Test Your Knowledge
    • Spectora: STOP HERE
  • HIP
    • HIP - Using the Calendar
    • HIP - Create a new order
    • HIP - Search an online order
    • HIP - Searching for an order - editing order
    • HIP - Cancel Orders
    • HIP - Rescheduling Orders
    • HIP - Taking Payments
    • HIP - Adding to DTM
    • HIP - How to QC orders
    • HIP - Quotes
    • HIP - How to upload reports
    • HIP - Test your knowledge
  • Keystone
    • Keystone: Quotes
    • Keystone: How to schedule an inspection
    • Keystone: How to cancel an inspection
    • Keystone: How to reschedule an inspection
    • Keystone: How to add a calendar event
    • Keystone - How to adjust fees
    • Keystone: How to take payment
    • Keystone - Upload Reports & Attachments
    • Keystone - Sending Single Item Invoices
    • Keystone - How to Schedule Online Orders
    • Keystone: How to QC
    • Keystone: Test Your Knowledge
    • Review 12
    • Keystone: STOP HERE
  • InspectionPlus
    • Emails
      • Ring Central
      • Scorpion
      • Bamboo Insurance
      • GlobeSpec
      • Apfolio
    • How to search for an appointment
    • Scheduling
      • Insurance Claim Requests
      • Property Owner Inspections
      • SB-721 Inspections
      • Cancelling an Inspection
      • Rescheduling an inspection
    • How to send emails
    • How to take payments in InspectionPLUS
    • Inspection Types
  • Final Review
  • More
    • Home
    • Who Are We
      • Company FAQ
        • Attendance
        • Taking a Break
        • Holidays
        • Paychecks
        • Schedules
      • Test Your Knowledge: Section 1
      • Understanding What We Do
        • What is a Home Inspection Contingency
        • Why Get A Home Inspection
        • The Difference Between a Buyers Agent and a Listing Agent
        • The Closing Home Process
        • Test Your Knowledge - Understanding what we do
    • Getting Started
      • Setting Up Your Computer
      • Cleaning up your Computer
      • Installing Nextiva
      • Nextiva
        • How to use Nextiva
          • Logging In
          • Statuses
          • Incoming Calls
          • Incoming SMS
          • Outbound Calls
          • Outbound SMS
          • Dispositions
          • Work Items
          • Transferring Calls/Call an Agent
      • Test Your Knowledge: Section 2
      • STOP HERE 1 & 2
    • Communications
      • Office Email
      • Google Chat
      • Drive
      • Company Info Sites / Info Bots
      • Midway Section 3
      • Test Your Knowledge: Section 3
      • STOP HERE 3
    • DTM - Work Zone
      • SSCC Work Zone
      • DTM Spreadsheet
      • Midway Section 4
      • STOP HERE 4
    • Inter-Office
      • Assignments
      • Test Your Knowledge: Section 4, Part 1
      • Property Info Sites
      • Test Your Knowledge: Section 4, Part 2
      • Midway Section 5
      • Requesting Access Through Scheduling Services
      • Adding Approved ShowingTime Access in ISN
      • Test Your Knowledge: Section 4, Part 3
      • Definitions by Letter
        • Acronyms & Abbreviations
        • Numerical
        • A
        • B
        • C
        • D
        • E
        • F
        • G
        • H
        • I
        • J
        • K
        • L
        • M
        • N
        • O
        • P
        • Q
        • R
        • S
        • T
        • U
        • V
        • W
        • X
        • Y
        • Z
      • STOP HERE 5
    • ISN
      • ISN: Using the Calendar/Finding Availability
      • ISN: Scheduling an Order
        • Subject Property Tab
        • Property and Inspection Info Tab
        • Client Info Tab
        • Realtors Tab
        • Access, Utilities, Occupancy Tab
        • Inspectors/Date & Time Tab
        • Fees Tab
        • Notes
        • Additional Tabs
        • Review/Schedule
      • ISN: Quotes
      • ISN: Searching for an Order/Making Changes
      • ISN: Search / Add Clients & Agents
      • Midway Section VI
      • ISN: Cancel/Reschedule an Inspection
      • ISN: Take Payments
      • ISN: How to add to DTM
      • ISN: How to Quality Check Order
      • ISN - How to upload reports
      • ISN: Mock Order
      • ISN: Test Your Knowledge
    • Spectora
      • Spectora: View the Calendar
        • Spectora: Dashboard
      • Spectora: Schedule an Inspection
      • Spectora: How to add or remove services to an existing order
      • Spectora: Cancel Inspection
      • Spectora:Reschedule Inspection
      • Spectora: Quotes
      • Spectora: Searching for Inspections/Quotes
      • Spectora: Midway Section
      • Spectora: Taking Payments
      • Spectora: How to Check an order
      • Spectora: How to add reports
      • Spectora: Add to DTM
      • Spectora: Calls In Action
      • Spectora: Test Your Knowledge
      • Spectora: STOP HERE
    • HIP
      • HIP - Using the Calendar
      • HIP - Create a new order
      • HIP - Search an online order
      • HIP - Searching for an order - editing order
      • HIP - Cancel Orders
      • HIP - Rescheduling Orders
      • HIP - Taking Payments
      • HIP - Adding to DTM
      • HIP - How to QC orders
      • HIP - Quotes
      • HIP - How to upload reports
      • HIP - Test your knowledge
    • Keystone
      • Keystone: Quotes
      • Keystone: How to schedule an inspection
      • Keystone: How to cancel an inspection
      • Keystone: How to reschedule an inspection
      • Keystone: How to add a calendar event
      • Keystone - How to adjust fees
      • Keystone: How to take payment
      • Keystone - Upload Reports & Attachments
      • Keystone - Sending Single Item Invoices
      • Keystone - How to Schedule Online Orders
      • Keystone: How to QC
      • Keystone: Test Your Knowledge
      • Review 12
      • Keystone: STOP HERE
    • InspectionPlus
      • Emails
        • Ring Central
        • Scorpion
        • Bamboo Insurance
        • GlobeSpec
        • Apfolio
      • How to search for an appointment
      • Scheduling
        • Insurance Claim Requests
        • Property Owner Inspections
        • SB-721 Inspections
        • Cancelling an Inspection
        • Rescheduling an inspection
      • How to send emails
      • How to take payments in InspectionPLUS
      • Inspection Types
    • Final Review

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