What You Should Know About Payment Plans

PRO: When cash is tight, a Payment Plan is budget-friendly and easier on your cash flow.

CON: There are additional fees charged by the creditor or bank for extending recurring credit to you.

You'll find our Payment Plans at checkout, during the appointment booking process, before payment.

Paying full amount may be unfeasible for some. Hence, we offer Payment Plans and Subscriptions, billed to your credit card, so you can pay in weekly or monthly installments instead of lump sum.

If a Payment Plan is the budget-friendly alternative for you, then hop over to our Gift Store to purchase the plan that fits your budget. After purchase, you can then book your appointment. In the appointment scheduling page, click on "Pay with Certificate Code" and pay with just your email address (see Figure 1).

If you don't see Payment Plans in our Gift Store, you'll definitely see them at check out. Payment Plans are offered during the appointment booking process.

TERMS & CONDITIONS

  • Non-refundable.

  • Non-transferable, thus, unused balance cannot be redeemed for cash or other products and services.

Figure 1

IMPORTANT: Setup a Registered Account to "Vault" Your Credit Card Info

In certain cases, we require that you leave your credit card information with us to secure your appointment. In those cases, we prefer that you setup your own Registered Account within our appointment scheduling system so that your credit card information is stored in a "vault," away from prying eyes. Even we can't see it.

It's an extra layer of protection for your security. But you can access your card info in the "vault" anytime (in case of a failed charge or expired credit card, for example).

How to "vault" your credit card, TIP #1:

In the Appointment Confirmation page of your Client Scheduling page, click on "Register for an Account" (see Figure 2).

How to "vault" your credit card, TIP #2:

If you already scheduled an appointment, then another way for you to create a Registered Account is to click on the Change/Cancel Appointment link within the schedule confirmation email you received. This link will direct you to your Appointment Confirmation page (Figure 2) where a "Register for an Account" button will be.

Figure 2

Look for the "Register for an Account" button in the Appointment Confirmation page. It's the last page you'll see after successfully booking an appointment.

Things You Can Do Privately in the Vault

Having your own Registered Account will allow you to:

  • Access your credit card information later and make changes.

  • Bypass any forms you've already filled out when scheduling future appointments.

  • View all upcoming and past appointments that have been scheduled while logged into your account.

  • See any active Certificate Codes (for gift certificates and package deals) on your account, as well as what they can be used for.

  • Reschedule or cancel existing appointments.

Since we cannot access your account nor can we see your credit card info, this means we won't be able to help you in case of a Failed Charge.

FAILED CHARGES ~ What To Do When a Charge Fails

When a charge fails, the subscription will be cancelled and you will receive a Subscription Cancelled email with the reason for the failure. You can then go to the Subscription Management page to update your credit card and reactivate your subscription.

Any owed payment on the subscription will be charged within about an hour of the subscription reactivation. As confirmation, a Subscription Paid email will be sent to you.

How To Update or Change Your Credit Card Information

(For Payment Plans & Subscriptions)

HOW: watch Figure 3.

STEP 1: log into your Registered Account on the Client Scheduling page.

STEP 2: click on the payment plan or subscription, then

STEP 3: click Change next to the current credit card on file to change the credit card on your subscription.

STEP 4: click Update Card Info to save this information!

Figure 3