Part of managing the sales floor includes deciding who is working and when. A well-written schedule ensures that not only does each customer receive the world-class service they’ve come to expect at Fleet Feet, but it also helps to keep Outfitters engaged, drives improved performance, and serves the bottom line of the business by maximizing payroll. The Scheduling Tool is an easy-to-use tool that provides recommendations for total scheduled hours, both daily and hourly, based on your store's top-line sales for last year, projected growth rate, sales per hour per Outfitter goal, and sales by time. 

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Daily

• As you record total sales for the day, note any events or situations that may have impacted sales, such as inclement weather, technology challenges, community events/sporting events, or in-store events. This will serve as a reference for scheduling the following year. 

Weekly

• Write the schedule and provide to Outfitters at least 2-4 weeks in advance. 

  • Use the Scheduling Tool to identify the recommended total scheduled hours, both daily and hourly, based on your store's top-line sales for last year, projected growth rate, sales per hour per Outfitter goal, and sales by time. Then, you must also use your experience and insights to fine-tune the calculations.

• Scheduling Tool

• Scheduling Tool Instruction Manual

• Scheduling Guide