Fleet Feet University is our brand’s e-learning platform, where you will find hours of video content supporting new Outfitters, experienced Outfitters, various leadership roles, and more. Video learning serves as a great foundation builder for training, but it is important to remember that nothing can replace the training you do with your team in person. 

Getting Access

To gain access, please fill out the following form. 

• Pro-tip! You can also use this form to add, deactivate, reactivate, move, or change roles or email addresses for users in Progress Retail.

Need Assistance?

Reach out to help@progressretail.com or heather.fencik@fleetfeet.com.

For Your Team

New Outfitters

• Guide new Outfitters through training on the Outfitting Experience using the following courses.

  • Fleet Feet 101

  • The Outfitting Experience

  • Fully Outfitting the Customer

• Throughout onboarding, use the available vendor-created content for brand and product training, using the Product Expertise Workbook. 

• Following onboarding, all Outfitters should complete the Expert Outfitter course which houses deeper dives into soft skills, footwear considerations, anatomy & biomechanics and injuries & solutions. 

All Outfitters

• Each week, have all Outfitters complete the Weekly Warmup, a quick-hit of training (90 sec or less) on a timely topic. 

• As products update, ensure all Outfitters watch the available vendor-created content.

• As needed, have Outfitters complete content in the Seasonal Topics course, such as training on XC/Track & Field or the holiday shopper. 

For You

In addition to all of the content listed above...

• Use the RXM Course and Team Leader Course for foundational knowledge on the specific responsibilities of your role. 

• Use the Platform Training Course for tutorials on the most common platforms used by Fleet Feet employees. 

• Fleet Feet University

• Progress Retail FAQ