FranConnect is our brand’s intranet. It contains many tools and resources that will help support anyone in the store who has a business responsibility beyond Outfitting. 

Getting Access

Have your store Owner/Operating Partner log in and go to settings at the top right. Under users, select “Manage Users.” On the next screen, select the “Add User” button. From here you will want to fill out all the required fields. Here are a few things to take note of:

• For the login ID, it is recommended that you use your first initial and last name.

• If “Send Notification” is selected at the bottom, the opportunity to set your own password will be emailed to you once the profile is fully set up.

• In the “Roles” dropdown menu, make sure that the “Sales Team Member” role and “Retail Experience Manager” are selected.

Need Assistance?

Reach out to amy.rihel@fleetfeet.com

The following resources can be found by going to Hub > Library.

As Needed

Retail Experience Manager folder- houses all guides and resources also linked here in the RXM Guide. 

Front of House folder - houses information on Waitwhile, fit id, Chatter, Gift Cards, the Return Policy and more. 

Human Resources folder - houses information on Fleet Feet's Mission, Vision and Core Values, Store Directory, and resources for the employee lifecycle. 

*All Human Resources documents and recommendations that Fleet Feet provides to its franchisees, including any templates, documents, or guides are optional and meant only as samples for franchisees to review as they prepare their own documents.  Franchisees should make their own independent decision about what personnel policies and documents should be implemented for their specific business and all personnel documents should be modified and customized as the franchisee deems appropriate to suit the individual franchisee's business needs.  Franchisees should always consult with their own independent legal counsel about any personnel documents or policies they are implementing in their businesses to make sure their own business needs are being appropriately addressed in accordance with all state and local laws.

• Franconnect

• Franconnect Video Training on Fleet Feet University