Clear and timely communication is a key function of the Retail Experience Manager role. It ensures that everyone has the relevant information needed to perform their jobs well. Whether it's sharing broad information through a weekly team newsletter or monthly staff meeting, or discussing goals and strategy with your Owner or Operating Partner; communication is vital to the success of any team or business. 

Daily

• Hold a Daily Huddle Meeting at the start of every shift to ensure everyone on your team has all the information they need to help customers effectively on the sales floor. 

Weekly

• Email a Team Newsletter on the same day each week, sharing the key information your team needs to know for the week, including sales goals, upcoming events or promotions, staff shoutouts, and more. 

Monthly

• Gather everyone on your team together in person regularly. Staff meetings are great for communicating changes that impact everyone, such as policy updates, seasonal focuses, or areas where the team is struggling. 

• Weekly Team Newsletter Template

• Conducting a Staff Meeting Guide