NEW HERE?

Hello, and Congrats!

If you've landed on this page, chances are you have recently become the Retail Experience Manager in your store. What an exciting opportunity for both you and your team. We're sure you are feeling pumped and ready to dive right into the role, and it's okay if you also have lots of questions or are even feeling a bit nervous.

As a new Retail Experience Manager, it can feel a bit daunting to know where to start with the role, so we'd like to provide a few suggestions...

First...

Let us know that you've joined the RXM team! We'll reach out and get you plugged into all the resources you need to get settled into the role.

Next...

Check out the RXM Course on Fleet Feet University; a course designed to give you a foundational knowledge on all the responsibilities and tools you need to for your new role. Additionally, your Owner or Operating Partner will also have access to an onboarding checklist specifically for the RXM role.

Then...

Get connected. We have lots of ways for you to work and collaborate with your RXM peers, including a monthly RXM call and private RXM Connect channel on Progress Retail.

Lastly...

Take some time to familiarize yourself with this resource, the RXM Guide, your one-stop shop for all the tools and information you need to perform the RXM role and make sure to bookmark it for future reference.

Congrats again on this exciting new journey! We look forward to connecting with you soon.

-Amy Rihel, Retail Training Manager

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