Although it is much easier to mold the behaviors of a new employee than it is to train an experienced Outfitter to change their habits, that is only true when the new employee is the right fit for the role. Leading the candidate selection for Outfitters will help to make sure that you’re set up for success before you even start training. 

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Recruitment

• Always be recruiting. The best time to look for a great employee is before you need one. Always be on the lookout for talented individuals, even when your team is fully staffed. Building a pipeline of potential candidates and networking within your local community ensures you're prepared to hire quickly and effectively when an opening arises.

• Know what you need. Before starting the recruitment process, it's crucial to have a clear understanding of the role's requirements. Outline the necessary skills, qualifications, and responsibilities you're looking for. This clarity helps attract candidates who are truly a good match and ensures a more efficient and effective search.

Hiring

• Focus on a great candidate experience. A positive experience can make a significant difference in attracting and retaining top talent. Be communicative and respectful throughout the entire process, from the initial application to the final offer. Leaving a good impression, regardless of the outcome, protects your store's reputation and makes it more likely that strong candidates will consider you in the future.

• Be consistent in your process. A consistent and structured hiring process is key to finding the right person for the job. Use a standard set of interview questions and evaluation criteria for all candidates to ensure you're making fair and objective decisions. This approach also helps identify the most qualified individual based on their skills and fit for the role.

*All Human Resources documents and recommendations that Fleet Feet provides to its franchisees, including any templates, documents, or guides are optional and meant only as samples for franchisees to review as they prepare their own documents.  Franchisees should make their own independent decision about what personnel policies and documents should be implemented for their specific business and all personnel documents should be modified and customized as the franchisee deems appropriate to suit the individual franchisee's business needs.  Franchisees should always consult with their own independent legal counsel about any personnel documents or policies they are implementing in their businesses to make sure their own business needs are being appropriately addressed in accordance with all state and local laws.

• Fleet Feet Hiring Guide