The goal of restitution or conflict resolution is to support the student(s) to understand that what has happened/what they have done is not ok and how they can fix the problem or make ammends. There are multiple ways this conversation can occur, below are some scripts you can follow and strategies you can use.

Click below to trial some of the options for running this process.

Restitution process

Verbal De-escalation

Feelings Conversation

Positive Outcome Process

Conflict resolution conversation process

Flipping and Spiralling

Resources

Wahroonga Public School Behaviour Management Process

Do you have another effective strategy that is not listed here? Fill in this form to have your strategy added so that others may benefit from your knowledge.

Did you try all of these and you are still struggling? Be sure to speak with your colleagues and the Learning and Support Teacher.