Post date: May 12, 2015 5:42:07 PM
Focus on QUALITY Service
Spring In Your Step: Steve passed Springy on to Kevin Chandler
Activity: Read the opinion article about quality service, break into three groups to focus on one of the three areas addressed (Promptness, Attention to Detail, and Authenticity)
Promptness:
Attention to Detail:
Authenticity:
And a follow up perspective on quality service: