January 26, 2015

Post date: Jan 26, 2015 3:19:04 PM

Q12 Employee Engagement Results Analysis - See results here

What strikes you about our answers to these questions?

• generally positive, seems best friend at work is not relevant
• more positive responses than negative; opportunity for growth
• presentation of yes vs no is roughly the same across all categories (75%)
• 30-70% of questions have same response
• mostly positive

What were you pleasantly surprised by and why?

• almost everyone seems to feel someone cares about them as people; chance to learn and grow is high
• supervisor/someone cares for individuals; training opportunities exist
• people's overall satisfaction is high
• no surprises
• the last question about growing - a consensus is hard to come by

What was disturbing or left you wondering about and why?

• 11% do not know what is expected; question about having best friend @ work-why?; surprised encouragement is not higher
• over a quarter of DTS does not feel their opinion matters
• 50% of staff feel unrecognized; 1/3 of people think their opinions don't matter; 1 out of 7 people think their fellow employees are not committed to quality work
• 27% of people were discontent
• the comment made about the survey is not confidential.

Based on the answers to these questions, what one action would you suggest Joe take?

• concerns are "my opinion seems to count" and progress question-maybe Joe has an individual off-site meeting w/everyone once a year; communication of justification of decisions (on exceptions)
• Joe to meet with supervisors to address why some questions have such large negative responses (does my opinion count and has someone talked about progress).
• policies and procedures defined, enforced, and followed; supporting systems-equipment longevity, software discontinued; media cast
• stay the course
• direct interaction with the first layer workers--this through informal interviews and summary data; to the level of understanding first level processes