Customer Connector Portal - Promotion
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00:06 I just wanted to take a few seconds right now to let you know about an exciting and successful program we've developed called the customer connector portal. Why is this important to me? You might ask, this is important mainly because in your industry today, it's not just about putting out a high quality product. It's now about doing customer service better than your competitors. Think about this in your own personal everyday life. You already use customer service portals for just about everything you do, making appointments, ordering items online, personal banking, or making airline, hotel and rental car reservations. Almost everything you need to do these days can be done on some type of self service portal. Think about how much time it saves you. The convenience of self service is what the general public has come to expect from the companies they do business with. Now think about it from the standpoint of your own business.
01:03 What if you could transform your company's customer service? Why don't you let your customer self serve at anytime they choose? Your customers can check on the status of an order 24 hours a day without tying up your staff to go track it down in the shop. Sometimes customers lose a document that you already sent to them like a quote, an invoice or a certification. They can now get it themselves and you know what? They'd rather get it themselves because they don't want to have to call and be put on hold. How many times as a customer called and asked, where am I parts are they being worked on? Have they been shipped? Are they on a truck who signed for it? Here are some other benefits to you and your business. What if you could reduce the number of hours each day that you spend on the phone answering simple customer questions?
01:53 It could end up being a couple hours a day. Some blue streak businesses have told us that it has helped them develop better client relationships and build customer loyalty. Some have told us they have actually taken business away from their competitors because they offer something that their competitors do. Not a customer service portal that is available anytime, anywhere on any device. We will set all this up for you so there's nothing you need to do and they only see what information you allow them to see. Now, here's something else we can help you with. As an added bonus, our marketing department can create a complimentary company branded sales sheet just for your business, will also provide you with a press release template that you can send a news. Outlets are trade publications. When you want to get the word out on something new happening in your business. You can also post these documents on your company website or social media channels to get more exposure. So here's what we're asking you to do. Contact any one of us at blue streak if you want to get started using the customer connector port. Thank you very much for your time and I hope you have a great rest of the day.