Working with your brain, hands and heart.

A story of Local Response by Anusha from Flacq Disabled Centre

I went to the UK when I was 19 for my studies. While I was there I had to work for a living. So I started to work for an organisation called Anchor Trust. When I started working there, I found it difficult to cope. But with patience, a good support system, developing skills, receiving training and a good working environment, I was able to work successfully. But for the first 2 weeks, I thought that I would leave the job. But as I have said, with the support of my colleagues I was able to get through.

When you work with vulnerable people, not only the elderly but the vulnerable of any age, you need to work with your brains, hands and heart. If you don't have all 3 qualities, I don't think that you will be able to make a difference in the lives of these people. In this situation, it helped me to think about my parents. I treated the residents in the same way that I wanted my parents to be treated one day.

You have to build a bond, a relationship with the patients that you are working with. My aim was to give them respect and to expect the same thing back. Also I wanted to make a difference in their lives.

When I treated my patients in the way I wanted my parents to be treated, my job became worthwhile.

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