Organizational Awareness

Sample Behavioral Indicators

• Demonstrates an understanding of the organization’s functions and responsibilities.
• Considers organization’s mission, vision, values, and strategic goals.
• Knows capabilities, capacities and constraints of the organization.
• Identifies individuals who have the technical expertise including formal and information reporting relationships.

Sample Behavioral-Based Interview Questions

• Give me some examples of how people in other parts of the organization use your department or group as a resource.
• Give me an example of a decision that was made in your area that had an adverse impact on another area or department.
• Tell me about a decision you made that had an unexpected positive impact on another area or department.
• Tell me how you went about learning how your current organization works.
• Tell me about a time when you needed to accomplish something through an informal network.

Recommended Resources

• Everything Connects: How to Transform and Lead in the Age of Creativity, Innovation, and Sustainability (Hoque). McGraw Hill, 2014.
• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Langley). Jossey-Bass, 2009.