Knowledge Sharing

Uses formal, informal, and systematic methods to impart information to others.

Sample Behavioral Indicators

Creates policies and procedures that foster continuity of operations and organizational resilience.
Identifies novel approaches to organizational processes and procedures to increase effectiveness.
Is aware of organizational goals and seeks creative avenues to enhance goal achievement, and shares with others.

Tell me about a time when you failed to give your team or a member of your team the information needed to do the job you asked of them.
Give me an example of a time you provided a direct report with information that helped them make a good decision.
Describe a situation where you delayed providing others with information that would have been valuable to them.
Give me an example of a time where you felt you did an outstanding job of sharing information with another person.

The New Edge in Knowledge: How Knowledge Management is Changing the Way We Do Business (O’Dell and Hubert). John Wiley & Sons, 2011.
The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company’s Intellectual Capital (Pashner and Ronen). John Wiley & Sons, 2011.

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