powered by PINK

🎓 PINK GRADE HELP CENTER

1. 🌟 About Pink Grade

Q1. What is Pink Grade?
Pink Grade is an educational platform offering calm, complete, visual math lessons from Grade 1 to Grade 8 — designed to help children build deep understanding and confidence in math.

Q2. Who is Pink Grade for?
Pink Grade is for students, parents, and teachers looking for clear, step-by-step math instruction. It’s perfect for homeschoolers, classroom support, and after-school learning.

Q3. Why is it called “Pink Grade”?
We chose “Pink” to represent calmness, creativity, and kindness — qualities we believe should live in every learning space. “Grade” represents our full range of school-year support.

2. 📚 Learning and Content

Q4. What subjects do you cover?
We cover core math topics: addition, subtraction, multiplication, division, fractions, decimals, algebra, geometry, and data — all aligned with Grades 1–8.

Q5. How do I start learning?
Visit our homepage and click on any grade level or topic. You’ll find bite-sized lessons with explanations, visuals, and examples.

Q6. Are the videos free?
Yes, most videos on our YouTube and website are free. We also offer optional premium (Pro) content with advanced visuals, worksheets, and interactive tools.

Q7. How is this different from other channels?
We teach slowly and calmly, showing every step clearly with examples, common mistakes, and secret tips — so students feel fully supported, not rushed.

Q8. Do you offer worksheets or downloads?
Yes! For each lesson, we provide printable worksheets and mini-guides — especially in the Pro section.

Q9. What grades are covered?
We currently cover Grades 1 to 8, with more topics and deeper support added regularly.

3. 🛠️ Tools and Features

Q10. What tools do you use for teaching?
We use animations, voiceover, digital whiteboards, fractions models, visual counters, rulers, area tiles, number lines, and graphing tools.

Q11. Do you use AI?
Yes, we use AI responsibly to help generate, check lesson clarity, and give student-friendly feedback.

Q12. Are your visuals original?
Yes, our backgrounds, boards, and props are built from over 20 unique visual assets made in Canva to give Pink Grade a consistent visual voice.

Q13. Can I request a lesson topic?
Yes! Use our contact form to suggest a topic you’d like us to cover.

4. 🔐 Membership and Pro Access

Q14. What is Pink Grade Pro?
Pink Grade Pro is our optional upgrade that gives you access to full lesson sets, downloadable guides, worksheets, math visuals, and offline access.

Q15. How do I join Pink Grade Pro?
You can join by clicking on the “Join Pro” button on our homepage. You’ll be guided through a secure checkout.

Q16. Is there a free trial?
Yes, we offer a 7-day free trial for new Pro users.

Q17. Can I cancel anytime?
Yes. You can cancel your subscription at any time in your account settings — no questions asked.

Q18. Do you offer school or family bundles?
Yes! We offer discounts for schools, classrooms, and family use. Contact us for a bundle code.

5. 🎥 YouTube and Video Content

Q19. What’s your YouTube channel?
Search for “Pink Grade” on YouTube — we post weekly videos designed for home and classroom screens.

Q20. What happened to your old channel (MathAnthem)?
We sadly lost access to our previous channel, but we’re rebuilding stronger with Pink Grade. Thank you for supporting us again!

Q21. How often do you upload?
We upload full lessons weekly and Shorts daily.

Q22. Do you use a real classroom?
No. We use digital classroom environments to create a calm, focused space without distractions.

6. 💬 Student and Parent Support

Q23. What if my child doesn’t understand a topic?
Our lessons include gentle re-teaching, slower pacing, and clear examples. You can pause, replay, and even ask us for extra practice materials.

Q24. How do I contact the team?
Use the contact form at the bottom of our site. We usually respond within 24 hours.

Q25. Do you offer one-on-one tutoring?
Not yet — but we plan to introduce live math circles and feedback hubs soon.

Q26. Do you have lessons with sound cues or audio support?
Yes! Our videos include clear voiceovers and optional subtitles to support different learning styles.

7. ⚙️ Website and Technical Help

Q27. What if the videos don’t load?
Try refreshing your browser, checking your internet connection, or visiting our YouTube channel directly.

Q28. Can I use Pink Grade on mobile?
Yes, our site is mobile-friendly and works on tablets, phones, and smart TVs.

Q29. Can I download lessons?
Only Pro users can download full lesson sets and worksheets.

Q30. Do you track my data?
No. We respect your privacy. We only collect what’s necessary to help you learn or log in.

Q31. How can I reset my password?
Go to the login page and click “Forgot Password.” Follow the steps in your email.

8. 🛡️ Safety and Privacy

Q32. Is my child’s data safe?
Yes. We follow strict privacy rules and never share your information with anyone.

Q33. Is Pink Grade COPPA compliant?
Yes, our platform is designed to be safe for children under 13.

Q34. Do you show ads to kids?
No. We avoid using ads in lessons. Our main focus is the learning experience.

9. 🧠 Math-Specific Questions

Q35. What is the difference between numerator and denominator?
The numerator is the top number — it tells how many parts you have. The denominator is the bottom number — it tells how many total equal parts the whole was split into.

Q36. How do I know what goes inside or outside the division bar?
The number being divided (dividend) goes inside. The number doing the dividing (divisor) goes outside.

Q37. Do you teach with remainders?
Yes. Our long division and fraction lessons explain remainders clearly.

Q38. How do I understand what a fraction really means?
Watch our “Fractions Are Part of a Whole” video — it shows real-life examples using pizza, money, and chocolate.

Q39. What is the best grade to start fractions?
We recommend starting with equal parts and visual fractions in Grade 2 or early Grade 3.

10. ✨ Feedback and Community

Q40. Can I share Pink Grade with friends or schools?
Absolutely! The more learners we reach, the better. You can also embed videos on your school’s site.

Q41. How do I stay updated on new lessons?
Join our mailing list or subscribe on YouTube for weekly updates.

1. Privacy & Safety Policy (For Google Sites – Add as its own page)

🛡️ Pink Grade Privacy & Safety Policy

At Pink Grade, we care deeply about the safety, privacy, and well-being of all learners, especially children. Our lessons are designed to teach clearly, not collect personal data.

🔐 What We Collect

We do not collect personal information from students.
We do not use cookies, trackers, or advertising tools on our website.

If you choose to purchase premium content, we may collect:

• Your email (to deliver files or receipts)
  
  

• Payment confirmation (via a trusted third-party like Payhip or Hubtel)
  
  

Your information is used only for that purpose and is never shared.

🚫 What We Don’t Do

• We don’t show ads to students
  
  

• We don’t ask for names, ages, or school details
  
  

• We don’t allow public commenting or chat on our site
  
  

• We don’t sell or give away any user data
  
  

🧒 Children’s Online Safety

Pink Grade is designed to be safe and welcoming for students of all ages. We:

• Use child-appropriate language
  
  

• Avoid personal interactions with underage students
  
  

• Require parent permission for any direct communication
  
  

• Disable comments or sharing in content marked “For Kids”
  
  

🔗 External Links

We only link to trusted sources like:

• Google Sites and Google Drive
  
  

• YouTube (educational videos)
  
  

• Payment platforms (Payhip, Hubtel)
  
  

All links are reviewed regularly for safety.

📩 Contact

If you’re a parent or guardian and have any concerns, please contact us:
📧 support@pinkgrade.com

✅ 2. Safe Learning Badge (Add to footer or homepage)

Add this near the bottom of your homepage or on every page of your Google Site:

🛡️ Pink Grade Safe Learning Zone

Pink Grade is a trusted, ad-free space for learning.
We protect your child’s privacy, avoid distractions, and teach with care.

✔ No ads
✔ No data collection
✔ Calm, complete lessons
✔ Age-appropriate content

✅ 3. YouTube Safety Practices

Pink Grade is a safe, ad-free math learning zone.
We teach students with calm, clear visuals — no personal info collected, no popups or tricks.

✔ Videos marked “Made for Kids” when needed
✔ Links go only to official worksheets or safe downloads
✔ Comments off on children’s videos
✔ No personal messages, chats, or social media required

✅ 4. BONUS: Safety Tip of the Week (for Homepage)

You can rotate this section weekly on your Google Site to educate students:

🛡️ Safety Tip of the Week
Never share your full name, school name, or location online — even if someone sounds friendly. Stay smart, stay safe!