Human Resources Associate II

General Description

This class plans, monitors, and oversees activities within a functional area or section of the department, including maintaining required records, meeting with employees or members of the public, and providing information that enables appropriate managerial decision-making.

Examples of Duties

Initiates, reviews, and processes personnel data and actions related to assigned area of responsibility; tracks, analyzes, and maintains information related to assigned area of responsibility; enters and updates information in a database.

Responds to requests for information from employees and/or the general public over the phone, in person, and via e-mail regarding a variety of Human Resources procedures, programs, job opportunities, and/or other related information.

Provides advanced administrative support, which may include: sorting records; coordinating meetings; preparing and disseminating communication materials; typing and creating a variety of correspondence, announcements, records, forms, and reports; and, performing other related activities.

Researches, compiles, and analyzes a variety of data and information; prepares related reports.

Initiates, researches, compiles, analyzes, and prepares a variety of reports related to the County, department, and assigned area of responsibility.

Schedules employees, applicants, and/or other applicable individuals for examinations, training sessions, meetings, and/or other related activities.

Performs other duties of a similar nature or level.

Positions assigned to Benefits may be responsible for:

Determining employee and/or dependent eligibility for benefit programs utilizing established guidelines.

Preparing and reviewing complex benefit claims.

Coordinating the benefits open enrollment process

Preparing and giving benefit presentations.

Preparing and reviewing payroll deductions

Positions assigned to Classification and Compensation may be responsible for:

Developing and maintaining organizational charts.

Coordinating with and serving as a liaison between Management and applicable Labor organizations.

Processing union grievances.

Coordinating and updating labor contracts.

Positions assigned to Recruitment may be responsible for:

Conducting employment and background verifications of potential employees.

Evaluating job applicants and developing eligibility listings.

Coordinating notifications related to job postings, referral listings, offer letters, and/or other related notifications.

Qualifications

Bachelor's Degree in Business Administration, Human Resources, or related field and one (1) year of experience in Human Resources; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Knowledge of (position requirements at entry):

Customer service principles.

Recordkeeping principles and practices.

Modern office practices.

Automated human resources information systems.

Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes.

Basic principles and practices in assigned area of responsibility.

Skills in (position requirements at entry):

Operating computers and applicable software.

Preparing reports.

Coordinating activities in assigned area of responsibility.

Compiling, interpreting, and analyzing data and information.

Providing customer service.

Maintaining a variety of records and logs.

Handling sensitive and confidential issues.

Facilitating and conducting presentations.

Scheduling, coordinating, and/or conducting employee activities, training sessions, and/or meetings.

Administering programs in assigned area of responsibility.

Maintaining confidentiality.

Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals.

Conducting research.

Interpreting and applying applicable laws, rules, and regulations.

Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Material and Equipment Used/Physical Requirements

Positions in this class typically require:

Reaching, standing, walking, fingering, grasping, talking, hearing, seeing and repetitive motions.

Light Work:

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the company.