Robert's story

Last July, Robert Terrett received a letter of “intention to sue” from Australian National Cark Parks for allegedly breaching parking rules at Barkly Square Shopping Centre in February 2008. The letter demanded Mr Terrett pay $88 within 14 days or the “debt” would increase to $163. Months of correspondence between Mr Terrett, debt-collection company Dun & Bradstreet and Barkly Square management eventually revealed a paperwork bungle: the offending car was not registered in Mr Terrett’s name. Seven months later ANCP - which has repeatedly come under fire over its operations - sent Mr Terrett a letter stating “enforcement of this payment notice will not be pursued”. But Mr Terrett said the incident still amounted to a privacy breach. He said ANCP never admitted to the error and its promised emailed apology never arrived. Read more in the Moreland Leader.