How to phone Australian National Car Parks
Australian National Car Parks do not advertise their phone number. Their 1300 number is only answered by a machine. However, you can contact them on one of the following numbers, where you will speak to one of the payment office staff such as Grace, Nina or Essie.
Phone: 02-9660-3100 or 02-8570-9299
Email: headoffice@ancp.com.au
Neither of these numbers or the email address are published anywhere except my website.
Note that it is important to be polite when you ring them. There is no point abusing the staff there, they are only doing their job. Also, you're looking for a result here, you are looking for them to waive this "fine". So you need to be polite and work with them, othewise they will be justified in hanging up on you.