04. Meetup @ Medidata: The Changing Role of Smart Collaboration (SoHo) May 1, 2019

Tech Comm Takes The Lead - Part III

The Changing Role of Smart Collaboration:

Reaching Across Silos And Driving Dynamic Impact In The Digital Age of Social Media and Artificial Intelligence

Featuring Jill Larsen, Chris Boese, and panelists Jonathon Wilson, Frances Gambino, Chellie Esters, and Steven Weintraub

Wednesday, May 1, 2019, 5:00 pm - 8:30 pm EDT (UTC-4)

Register by Monday, April 29, 2019 at 4:00p EDT

STC members, students, faculty, and Medidata employees: Complimentary Non-STC members: $15.

Reserve Your Seat Now!

Join STC NY Metro for professional networking and a moderated panel discussion with food and non-alcoholic drinks.

This event is the most multidimensional installment of the series Tech Comm Takes The Lead. In Part I, Alan J. Porter defines the challenges of content convergence. In Part II, Cruce Saunders explores the emerging role of the bridge builder.

While Parts I and II examine the landscape through the lens of the specialist, Part III broadens the conversation. Our experts discuss industry trends in the rapid expansion of AI-powered collaboration; the emergence of analytics and data visualization; and the dramatic shift to mobile create a new landscape of challenges and opportunities.

Pervasive specialization alters the context:

    • Innovation happens horizontally not vertically.

    • Diversity and creativity create competitive advantage.

    • A new vision of leadership changes mindsets.

    • Partnerships drive collaboration—the individual specialist counts.

Learning Objectives

In the panel discussion, we explore the intersection of technology, social media, artificial intelligence, data analytics, and diverse stakeholder relationships. We learn how to apply smart collaboration to spot, uncover, and eliminate barriers to efficient, effective, and timely execution.

The goal of the panel discussion is to help the attendees to:

    • Learn how to leverage proactive communications, intelligent content strategy, smarter technologies, relationship building, and business culture to drive engaging experiences with colleagues, stakeholders, customers, partners, and your industry ecosystem.

    • Gain insight into opportunities to reach across silos to accelerate performance, innovation, transformation, inclusion, and engagement.

    • Understand the impact of the role of the communicator, thought leader, catalyst, bridge builder, and connector in influencing and building partnerships and in achieving breakthrough solutions and results.

About the Presenters

Keynote Speaker

Jill Larsen is Executive Vice President, Chief People Officer at Medidata Solutions, the award-winning global thought leader in the digital transformation of clinical sciences. With more than 20 years of experience establishing and transforming human resources process at global, high-tech companies, Jill oversees human resources and workplace resources functions at Medidata.

A repeat finalist for HRO Today’s Talent Acquisition (TA) Leader of the Year Award, a winner of the YWCA Women’s Leadership Award, and a winner of the Bob Gatti HR Leader of Distinction Award, Jill completed her Bachelor of Arts in Communications and English at Boston College, and her master’s degree in HR Management at Emmanuel College. Jill also earned a Professional in Human Resources (PHR) designation and a certificate in HR management from Bentley University.

Jill Larsen


Chris Boese is 1st Vice President of STC NY Metro and Vice President, User Experience with a global financial services firm. With 20 years experience leading teams in UX, platform design, information architecture, content strategy, and tech comm, Chris directs teams of specialists to leverage artificial intelligence (AI) optimization and cloud computing infrastructure. They upgrade customer service while reimagining, reinventing and rolling out new products and services.

A speaker, coach, and thought leader, Chris has a Ph.D. in Communications and Human-Computer Interaction (HCI) from Rensselaer Polytechnic Institute, a Master of Fine Arts in Creative Writing from the University of Arkansas at Fayetteville, and a Bachelor of Arts in Journalism from the University of Wisconsin-Eau Claire.

Chris Boese


Jonathon Wilson is a Technical Content Strategist at Medidata Solutions. With 13 years of experience in tech comm and multimedia production, Jonathon manages the client-facing content for several Medidata applications including Cloud Administration and one of Medidata's newest breakthrough product offerings, Rave Omics. Leveraging Google Analytics, he has led a Knowledge Analytics initiative for the past two years, uncovering insights and patterns in user behavior as customers explore, search, and interact with Medidata's applications and knowledge spaces.

Jonathon pursued a Bachelor of Arts in English Literature at Auburn University and a Master of Arts in English Literature, with a certificate in Technical Writing, at the University of Alabama in Huntsville.

Jonathon Wilson

Frances Gambino is the Vice President of Customer Success at Information Builders, a leader in business intelligence and analytics software-based solutions.

With over 25 years of experience as a technical communicator, customer services provider, and content-based innovator, Frances directs her organization’s customer success, technical content management, and learning content development initiatives. Frances and her teams routinely and successfully collaborate across the organization and industry silos to enable customers’ success and support corporate objectives.

A repeat award winner in the STC NY Regional Competition, Frances has a Bachelor of Science in Technical Communication from Polytechnic/New York University, and a Master of Science in Library and Information Science from Drexel University.

Frances Gambino

Chellie Esters is Director of Learning and Development at ServiceChannel, the leader in cloud-based facility management software. Chellie thrives on corporate learning and the software development lifecycle.

With 12 years of experience as a learning specialist, trainer, instructional designer, and presenter, Chellie directs her instructional design and tech writer teams towards cross-functional teamwork with developers, product managers, and UX designers on feature builds and software improvements.

A repeat presenter at the International Conference of ELearning in the Workplace (ICELW), Chellie received her Bachelors in Business Administration from the City University of New York-Baruch College and a Masters in Organizational Leadership from Saint Mary’s University of Minnesota.

Chellie Esters

Steven Weintraub is an Experience Designer and contractor with Digital Operations at Verizon Wireless, a leader in transforming how people, businesses, and things connect with each other.

With technology, data, and teamwork, Steven leverages his user experience (UX), usability, and tech comm expertise to support Verizon connected solutions and services including VerizonWireless.com, Internet of Things (IoT) devices, and digital wallet payment options.

Steven has a Master of Science in Technical Communication from Rensselaer Polytechnic Institute. As Adjunct Faculty member at New Jersey Institute of Technology, Steven teaches a graduate-level course in User Experience Design in the Ying Wu College of Computing, Department of Informatics.

Steven Weintraub

Meetup Event Schedule

5:00 - 6:15 pm: Welcome Reception, Icebreaker, and Networking - 9th Floor Roof Garden

6:30 - 7:45 pm: Moderated Panel Discussion - Training Room

7:45 - 8:15 pm: Collective Wisdom

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About STC NY Metro

STC NY Metro is a chapter of the Society of Technical Communication serving the New York Metropolitan region. Our mission is to engage the next generation of professionals while advancing the theory and practice of technical communication, instructional design, content strategy, data visualization, analytics, and user experience. For more about the Society of Technical Communication, see Join STC today.

STC NY Metro proudly presents The Changing Role of Smart Collaboration in partnership with Medidata

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