01 Medidata: Solve the Impossible

Nitza Hauser is the Senior Director, Technical Content Strategy at Medidata Solutions, a Dassault Systèmes company. She has been a Technical Communicator for over two decades, and a freelance translator and system programmer prior to that. With a background in computer science, and having worked on some of the pioneering computers in the world as a system programmer, she brings her extensive experience in the software industry together with a global perspective to technical communication. Previously, Nitza worked in the educational, hospitality and pharmaceutical software industries. MORE

Nitza is passionate about good technical communication and effective content strategy which focuses on the users' needs and about simplifying and automating processes so that writers can concentrate on what they do best - write! She is also a certified Scrum Master and an advocate for well-implemented Agile methodology.

Nitza is a past president of the Society for Technical Communication (STC) NY Metro chapter, and under her leadership the chapter went on to win numerous awards (Community of Excellence, Pacesetter, Most Improved Community, Apex). Nitza serves on the NJIT Board of Visitors as an adviser for their Master of Science in Professional and Technical Communications (MSPTC) program, and on the advisory commission for the BS in Professional and Technical Writing at New York City College of Technology.

Jonathan Hodrick is a Senior Technical Content Strategist at Medidata Solutions, a Dassault Systèmes company. He joined Medidata in 2018 after several years in the educational technology industry. He is responsible for developing and executing the content strategy for Medidata’s Data Fabric solution line.

Jonathan is passionate about learning complex topics and teaching them to others, especially those that affect their daily lives. Never shy from new toys, Jonathan is often tinkering with the latest technology whenever he has time. If it can provide value to others, Jonathan is looking into it.

Prior to Medidata, Jonathan developed curricula to teach computer science to K12 students through game design, and developed training modules for the students’ teachers. Jonathan’s education includes a BS in Electrical and Systems Engineering from the University of Pennsylvania, and an MS in Game Design for Learning from New York University.

Dave Renn is a Manager of Technical Content Strategy at Medidata Solutions, a Dassault Systèmes company. He has over 15 years of experience in the software industry as a technical writing manager, author, and copyeditor.

Dave has been an STC member since 2009 having earned an STC Technical Writing Manager Certification and STC Technical Editing Certification along the way. Dave has won five STC Tech Comm Competition awards as an author—including one Award of Distinction in 2021 and one Award of Excellence in 2016. He also contributed to nine other STC-award-winning submissions as a copyeditor—including two Awards of Excellence. He has also served as a competition judge.

Dave feels that you can produce the world’s greatest Help content known to man, but if your target audience can’t find it—it’s worthless. Dave’s passion is architecting in-app user assistance that requires zero effort to find and fully satisfies the users’ needs.

Anita Gossett is a Senior Technical Content Strategist at Medidata Solutions, a Dassault Systèmes company. She joined Medidata in 2018 as a member of Medidata’s Technical Content Strategy organization. Her experience includes technical writing and editing for software used in telecommunication and healthcare industries.

Anita has been a member of STC for over 30 years. In 2014, she presented the paper “Collaboration—Transitioning to Topic-Based Authoring,” at CIDM (Center for Information Development) conference in Seattle, WA. Anita’s education includes an MS in Technical Communication from Rensselaer Polytechnic Institute in Troy, NY; and a BA in Biology from Wilmington College in Wilmington, OH. Her experience and education serve her and her colleagues at Medidata well as they Solve the Impossible.

Sangeeta Augustine is a Technical Content Strategist at Medidata Solutions, a Dassault Systèmes company. She joined Medidata in 2020 as a member of Medidata’s Technical Content Strategy organization. Her experience includes technical writing, business analysis, requirements gathering, and e-learning content development in telecommunications, retail, oil & gas, nuclear, management consulting and healthcare industries.

Sangeeta is a user-evangelist at heart, and passionate about building products and content that makes users’ lives easier. She has a Bachelor’s degree in Mathematics and a Master’s in Computer Applications. She is a firm believer in the Agile methodology and is a certified scrum product owner (CSPO).