7.1 Failed to download and run SQLRDesktop.exe (Norton updates: 27/04/2011)

NORTON Anti Virus/ Internet Security has enhanced the feature to quarantine for those unpopular EXE file. However, user has to declare this file is safe to use.

1. Download and run the SQLRDesktop.exe, Norton Anti-Virus/Internet Security will prompt you the alert message.

"This file is very new and few Norton users have downloaded it."

It is very funny action from Norton even you have tick "Always allow this file (if Run is chosen)" (A) and;

click on "Run this program anyway button (B)", but the file still moved to quarantine list.

2. Click into Quarantine (C).

3. Click Option (D)

4. Click Restore (E)

5. Ensure the "Exclude this risk from future scans" (F) is TICKED.