Using the ever-growing entrance of Gen X and Gen Y into the workforce, the need for a company casual policy is a hot topic in HR these days. Here, Jean Scheid offers up a few examples of business casual dress policies to ensure no one is offended and the staff continues to appear professional.
Unfortunately, business casual dress days should never include shorts, tanks or T-shirts or perhaps the popular tank bras. Your staff isn't going boating, hiking or to an amusement park, so one must be sensible when designing an insurance policy for casual dress.
Before I explore some examples of economic casual dress policies, think about the type of business you have. In case your business is on the thirteenth floor of the fancy business building, your policy will have to be diverse from if the business is situated in a strip mall and also you sell skateboards.
Some corporate offices are more from the technical support type such as IT support in which the customer never really sees the employee. Small professional accounting or attorney offices may rent or own a single small building or space but nonetheless wish to convey some professionalism.
Businesses that already consider casual dress as the norm should still offer some rules on truly casual days. Here's a great policy which will work with the rogue atmosphere.
Turning an easy Grocery shopping right into a Great Learning Experience My wife and I would be the proud parents of two great kids a teenage son and daughter. Our daughter gets prepared to start college in a few days, and our son is like every other 15 year old, living life large with a lot of attention on comfort and few worries about appearance. Last week I promised my son, Nicholas, that I would take him to the mall to buy new shoes mercurial superfly pas cher. He loves to wear athletic shoes (or perhaps is it still okay to call them sneakers?)and would rather wear them until they break apart in the seams. This grocery shopping would be different because Nicholas decided he'd expand his closet and purchase a pair of Top-Siders (appears as if these are creating a small come back on senior high school campuses). I figured we're able to find these at just about any department store but was surprised to locate only one store in the mall that carried a variety of sizes and styles he was thinking about. I find myself waiting in Nordstrom's shoe department surrounded by countless pairs of trainers and some well- dressed, professional looking salesmen. Among the younger men working in the department approached us and asked, What brings you into the store today?” What went down next was one of the better (and least expected) lessons for the reason that I've experienced in quite some time. I have to confess that I've never thought of retail to be much of a selling environment. Point customers in the right direction, answer a couple of questions about sizes and availability, ring up the order and you're done. So what valuable lessons did I learn in Nordstrom on that day? Listed here are the 4 principles that everyone will recognize but very few consistently apply.
1. Open questions close more business The question that you are asked usually whenever you enter a store is, “Can one assist you to?” This is a bad question, basically. It's closed as well as no thinking from you. Most shoppers will simply blurt out “no” hoping to avoid premature pressure to purchase something. Let's go back and check out exactly what the Nordstrom shoes salesman asked:”What brings you in to the store today? Not quite brain surgery but this question encouraged me to share that Nicholas was thinking about divesting his assortment of tennis shoes and wanted to look at some Top-Siders. A conversation was what style, size and color? When did he plan to put them on? Searching for something dressy or just something to kick around in? Ask questions that are thought provoking, not mind numbing.
2. Make it easy for people to decide Nicholas had pretty much lasered in on one particular style of shoe, but when the shoe salesman returned from the stock room he had several boxes with you. Nick immediately tried on his favorite style and started walking the floor to look into the fit. I could tell by his expression he felt the shoe looked better on the shelf than it did on his foot. The salesman also picked up on this and suggested that Nicholas try on a couple of of the other kinds that he had taken the freedom to bring sold-out. After all, they were right there also it wouldn't take but one minute to check them out. The second pair generated a far more favorable response however the third pair was a homer. Provide your customer painless choices. What looks good in the window doesn't look good in your foot. Think ahead and develop contingencies. You will be glad you probably did.
3. Search for unidentified needs Nick had picked out the right shoe, and that we had the right size. We were ready to leave once the salesman asked permission to exhibit us what he'd in the remaining boxes he presented of the stock room. He politely mentioned he couldn't help but notice just how much “good use” Nick had gotten out of the shoes he was currently wearing. He then asked if my son would be thinking about seeing some completely new tennis shoes mercurial superfly pas cher within the latest to school styles—need I say more? Want to be more productive at up-selling? Read (and re-read)
3 above.
4. Would you like some fries with that? Nick and that i have our purchases selected, and we're ready to leave when the child pulls something out of his back pocket. As we walk towards the register he shows me (the economical buyer) a shoe tree and shares facts about how these beautiful cedar appliances will extend the life of Nick's new shoes (assuming I'm able to make him rely on them!). I hadn't expressed any interest in shoe trees but this sales professional picked up on my frustration with how quickly Nick could destroy a pair of shoes. He had the courage and the smarts to offer something we both knew had value. What was the scariest thing that may happen? I left the shop on that day with a lighter wallet however i had a real "deal" on some good sales training. These four simple (but powerful) lessons have been around for some time, but not many reps consistently apply them. Are you looking for tips on how to take your craft one stage further? If not, you ought to be. You will be surprised at what you can learn and amazed at where these lessons can happen. Speaking of Sales is all about finding, winning and keeping customers for life. If that's a part of your work, then you won't wish to miss the next issue.