Key Features Of Process Driven Organizations As Identified By Top Business Excellence Consultants
It is a well established fact that it order to ensure its success, a business organization needs to focus its resources of delivering a strategy that helps meet the needs of its customers. According to the top job evaluation consultants India, the driving force behind an organization can be broadly classified into two main categories, namely process-driven and people-driven. The traditional approach of people-driven organizations has been gradually fading away with the modern entrepreneurs giving greater preference to process-driven ones. However, before taking a look at the key features of such organizations, it is important to understand how they differ from the people-driven ones.
Process-Driven Organizations : Such organizations generally adhere to a well defined procedural path for achieving their business objectives. These processes help the organizations in focusing their team efforts to ensure delivery of strategy, fulfilment of customer demands and wining over new customers.
People-Driven Organizations : These organizations are completely dependent on their workforce and the skills they possess for delivering the business strategy. However, the challenges faced by such organizations in their path of success are often numerous and quite complex.
Key Features Of Process-Driven Organizations
Process-driven organizations generally enjoy a competitive advantage as compared to people-driven businesses. However, in order to turn this advantage into assured business success, it is important for the venture owners to have a clear understanding of below discussed key features of operating such business.
No Business Is 100% Process Driven : Even though a business organization might define itself as process-driven, it is not completely so. This is because only the operating procedures that turn input into output are process driven. All higher order processes, such as those related to controlling operations or exchange of information are people-driven. This essentially means that while the floor level jobs are streamlined, the decision making tasks are still performed using a people-driven approach.
They Are Constantly Learning And Evolving : Process-driven organizations need to adapt a approach of constantly learning new things and unlearning old ones. This is essential to help these organizations remain updated with the exponential changes within their specific niches and markets. These organizations also need to possess the ability to adapt to the ongoing changes in a rapid and non-disruptive manner. According to the business excellence consultants, this can be ensured through efficient change management within the organization. In fact, change management becomes the key contributor towards ensuring the success of such organizations.
Constant Monitoring Of Environmental Changes : It is important for a process-driven organization to have a process in place for constantly monitoring the environment. However, this requires the organization to first identify the factors that need to be monitored and the frequency of monitoring them. The strategies for monitoring the factors can be distributed across different tiers within the organization for their most effective implementation. This will in turn help the teams to identify the best corrective actions that need to be taken for achieving the set business objectives well in time.
Ability To Convert Challenges Into Opportunities : Having the ability to convert problems and challenges into opportunities for business growth is one of the key features of a process-driven organization. In order to ensure the same it is important to make the entire workforce capable of identifying the problems and challenges. This helps the organization in gaining diverse opinions and ideas about the best ways to resolve them. It also teaches the business organization the skill of living with problems and celebrating them as opportunities for improvement and growth.
Sustain The various Improvements : Finally, a process driven-organization should sustain through the various and frequent phases of improvement. This can be ensured by establishing stringent standards of quality and accountability. It is also essential to train the employees to meet these standards on a daily basis.