Archived Work 2020

Project Management Guidelines

Once the MB identifies a project, we will follow these steps:

1. The problem will be defined clearly

2. Data, estimates and information will be collected by the MB.

3. The MB will identify either a CCH resident (may be on the MB or not) as the point person for the project.

4. The MB will identify a project manager. For small projects, the CCH point person may also act as the project manager. For large, complex projects, our Hofeller project manager will usually be the project manager.

5. Experts, consultants, contractors and the project manager will work to create documents—including contracts, descriptions and drawings—that describe as closely as possible the desired final product. (Ideally, these documents will be posted to this website in the Buildings Systems section for future reference.)

6. Work will begin when the project has been fully designed and paperwork has been signed off on by the contractor and the MB.

7. The project manager will supervise the contractor(s).

8. All feedback from the CCH community will go to the MB point person, who will communicate with the project manager.

9. The point person and project manager will work closely together, and the point person will report regularly to the MB on progress of the project.

10. Approval for payments will be given by the MB Treasurer. (Board 2011 & 2012)

Project Chain of Communication

In order to maintain a focus on owner priorities and key features identified during project planning development consistently through every phase to final delivery, the following chain of communication has proven useful throughout project execution to final delivery of project outcomes:

Community/Managing Board — Point Person/Task Force — Project Manager — Contractor

Actors in this chain are expected to communicate directly only with others in adjacent links. Direct contact between two non-adjacent actors is expected to occur only with the knowledge of the intervening actor. When things have gone badly in the past it is often because one or more of the links in this chain of communication have been broken. (Rowena Conkling and Bob Cowherd 2016)