Week 04-2025

Hi Team! Here’s all the content for the Reboot On Next Connection tool. The Playbook article includes language from macros for notifying members about a reboot, plus today's training deck and recording. All updated macros are listed below—any missing macros have been archived. More content updates coming soon!

Playbook:

Reboot on the next connection" Tool in Fi Admin

What Tickets Can BPOs Handle?

Macros:

Troubleshooting::Fi Device::Reboot On Next Connection

Troubleshooting::Fi Device::Offline or Searching For Network::Manual Reset

Troubleshooting::Fi Device::Collar Offline or Searching For Network::Manual Reset Verification

Troubleshooting::Battery Life::Short Battery Life::Reboot On Next Connection

Troubleshooting::Battery Life::Battery Will Not Charge to 100::Reboot On Next Connection

Troubleshooting::Activation::Warranty Replacement::1st reply

Troubleshooting::Fi Device::Reset or Reboot on Next Connection Worked

Troubleshooting::Fi Device::Reset or Reboot on Next Connection Worked Explanation Why