Embedded Files
ALL Vet/Rescue/Breeder Applications Are Approved!
ALL Vet/Rescue/Breeder Applications Are Approved!
CONTENT:
UPDATED Playbook:
UPDATED Flow:
Vet/Rescue/Breeder Applications Flow
Call Back Request - Escalate to CX PHONES
Call Back Request - Escalate to CX PHONES
Ship Station Order Status Tracking
Ship Station Order Status Tracking
Accept/Reject Nano Pending Transfers
Accept/Reject Nano Pending Transfers
PB: https://teamfi.zendesk.com/hc/en-us/articles/32656574081939-How-to-Accept-or-Reject-a-Chip-Transfer-Request-in-Fi-Admin
Scribe: https://scribehow.com/shared/How_to_Accept_or_Reject_a_Chip_Transfer_Request__Uh8BNiKBSwuZVMpgiyroNQ
Amazon Tickets and Amazon Reviews Has Been Updated to Include When Core Agents SHOULD Answer Amazon Tickets
Amazon Tickets and Amazon Reviews
We Can Now Offer an Additional Complimentary Refurbished Series 3 Base in Relevant Cases!
PB: https://teamfi.zendesk.com/hc/en-us/articles/32330291900307-Fi-CX-Appeasement-Policy-Exceptions-Sheet (open this link using fipartners@tryfi.com to access the appeasement sheet)
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