Warranty questions about S2 to S3
Subs Trial period for S3
Update from the client on what we can handle on some of the S2 to S3 inquiry
Macro informing customers that bands are series specific
Monthly Plans Only
Playbook article Editing Orders & Split Shipments Handling has been updated.
Activation period changed from 45 days to 10 days
Escalate tickets to Brynn Hamlett for tickets with MISSING items in the package.
Fi Makers with available Martingale band for the Series 3
New Ticket type! Where's my credit - here is a video https://share.getcloudapp.com/v1uElmBQ
When a Customer with Series 3 order, that is in pending, back order status, or stage 20 + in DCL, wants to change size or color, please escalate.
Information about the proper functioning of the Fi Base Light as well as previous info of how to properly charge/activate the base. Edit as needed